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WFM Supervisor
ResultsCX - Bengaluru, KA, India
Description Full Location: Bengaluru - IN WFM Supervisor The Workforce Management Supervisor provides strategic direction and leadership to the Results site call center operations in areas of Real Time Management, Intraday Analysis, Forecasting and Scheduling, Capacity Planning and Login Administration. We expect g...
Real Time Analyst
ResultsCX - Bengaluru, KA, India
Description Full Location: Bengaluru - IN Real Time Analyst The Real Time Analyst is responsible for monitoring statistics, staffing adherence, list penetration and client key performance indicators. The Real Time Analyst must take actions to ensure the enterprise achieves its clients and internal bill to pay goals. ...
Sr. HR Generalist
ResultsCX - Bengaluru, KA, India
Description Full Location: Bengaluru - IN Senior Human Resource Generalist The Human Resource (HR) Senior Generalist reports directly to the HR Director and is responsible for assisting in the day-to-day operations of the corporate Human Resource department. This position formulates partnerships across the HR function to deliv...
WFM Analyst
ResultsCX - Bengaluru, KA, India
Description Full Location: Bengaluru - IN WFM Analyst Our WFM Analyst provides optimal scheduling solutions to the ResultsCX organization in workforce management areas such as: optimal schedules, coaching/meeting training scheduling and proactive view into intraday staffing with recommendations to ensure both internal and clie...
Human Resource Generalist
ResultsCX - Bengaluru, KA, India
Description Full Location: Bengaluru - IN Human Resource Generalist The Human Resources Generalist supports the site and HR team by performing administrative duties to include special project assignment and POC with HR initiatives. This position serves as a liaison between the site employees and management; per instructions an...
Quality Assurance Analyst
ResultsCX - Bengaluru, KA, India
Description Full Location: Bengaluru - IN Quality Assurance Analyst We are looking for a detail-oriented and analytical Quality Assurance Analyst (QA) to join our healthcare contact center team in Bangalore. The QA will be responsible for monitoring and evaluating the performance of agents to ensure they meet quality standards...
Team Leader – Healthcare Contact Center (Member Services)
ResultsCX - Bengaluru, KA, India
Description Team Leader – Healthcare Contact Center (Member Services) Full Location: Bengaluru - IN We are seeking a dynamic and results-driven Team Leader to oversee and guide a team of customer service representatives working in a voice-based contact center supporting the US healthcare industry. The ideal candidate will ensure operational ex...
Trainer – Healthcare Voice Process
ResultsCX - Bengaluru, KA, India
Description Trainer Full Location: Bengaluru - IN We are seeking an enthusiastic and skilled Trainer to join our healthcare contact center team in Bengaluru . This role is ideal for candidates with excellent voice and communication skills, a passion for training, and a strong understanding of healthc...
Seasonal Licensed Health Insurance Agent
ResultsCX - Jacksonville, NC
Description Full Location: JACKSONVILLE - US ResultsCX: Insuring Coverage, Ensuring Wellness Give me the basics! Our Seasonal Licensed Health Insurance Agent support our customers with their health insurance plans. A resident state license is required, but ResultsCX will support you in the purchase of any additional lice...
Seasonal Licensed Health Insurance Agent
ResultsCX - Norristown, PA
Description Full Location: Norristown - US ResultsCX: Insuring Coverage, Ensuring Wellness Give me the basics! Our Seasonal Licensed Health Insurance Agent support our customers with their health insurance plans. A resident state license is required, but ResultsCX will support you in the purchase of any additional licens...
Seasonal Licensed Health Insurance Agent – Remote
ResultsCX - FL
Description Full Location: REMOTE - US ResultsCX: Insuring Coverage, Ensuring Wellness Give me the basics! Our Seasonal Licensed Health Insurance Agent – Remote support our customers with their health insurance plans. A resident state license is required, but ResultsCX will support you in the purchase of any additional l...
Manager, Operations
ResultsCX - Bengaluru, KA, India
Description Manager, Operations Full Location: Bengaluru - IN As an Operations Manager in ResultsCX, you will be responsible for developing and maintaining relationships as the single point of contact for internal and external information regarding specific client program. This role manages Customer Service teams, monitors and...
Seasonal Recruiter
ResultsCX - TN
Description Full Location: - US Talent Scout The Talent Scout role will be a centralized regional role which will manage candidates from interview and application review to offer of the high-volume recruitment process. This includes but is not limited to the following: reviewing candidate pre-screening questions and applicatio...
Customer Service Representative - Voice
ResultsCX - Bengaluru, KA, India
Description Full Location: Bengaluru - IN Customer Service Representative - Voice – US Healthcare Work onsite in our Bengaluru office! We are looking for detail-oriented and customer-focused candidates to join our US Healthcare team in Bengaluru. The customer support associate will ...
Customer Service Representative - Non-Voice
ResultsCX - Bengaluru, KA, India
Description Full Location: Bengaluru - IN Customer Service Representative - Non-Voice – Work onsite in our Bengaluru office! We are looking for detail-oriented and customer-focused candidates to join our team in Bengaluru. The customer support associate will be responsible for hand...
