Director Sales Operations Job Listing at Rexel USA, Inc in Denver, CO (Job ID 1D228FE4-6E3E-4)

Description

Rexel USA is recognized as a Great Place to Work!

Rexel USA is a leading distributor of electrical supplies, services, and solutions, which includes the following companies: Rexel, Gexpro, Platt & Mayer.

A career with us offers professional growth, career advancement, unlimited opportunities to learn and enjoy the work we do.

If you're passionate about problem-solving and relationship building, join our team and unlock a world of digital tools, customer integration services, and top-tier products to exceed customer expectations. Benefit from our strong partnerships with leading suppliers to secure and retain new customers.

Don't miss the chance to apply for the  Director Sales Operations at  Rexel USA today!

Summary
The Director Sales Operations is responsible for executing a strategy to drive profitable revenue growth, optimize sales productivity and align sales strategies with business objectives. This role will drive focused sales results with key partners and develop and implement processes for rapid deployment and adoption of digital sales tools. The Director Sales Operations will be instrumental in driving alignment across the region and in the achievement of strategic sales goals and operational excellence.

What You'll Do

• Lead the creation, harmonization, and continuous improvement of sales process by proactively identifying delays and inefficiencies within order fulfillment and customer processes
• Define operational sales vision, strategy, and establish regional direction and focus to improve operation efficiency and enhance customer satisfaction, including inventory management, business profitability, and timely delivery
• Focus on demand creation and marketing efforts based on customers changing needs by segment to maximize value proposition and customer experience
• Identify and operationalize CRM adoption and utilization strategy, quality of content, territory design, lead management, and new client acquisition
• Work cross-functionally with marketing, finance, and other departments to align sales operations with overall business objectives
• Develop and maintain sales operations policies, procedures, and best practices
• Evaluate, implement, and optimize sales technology tools and systems, such as CRM software, sales automation tools, and analytics platforms
• Establish clear structures, compliance guidelines, and measure sales adherence to defined processes
• Serve as a key partner to leadership in all aspects of scaling the sales organization from process to systems, in addition to day-to-day support
• Support Sales teams with training and documentation on new processes and tools
• Serve as an escalation point for complex or urgent customer service issues beyond standard requests to ensure timely resolution
• Other duties as assigned

The information contained in this job description is intended to describe the essential job functions required of those assigned to this job. It is not intended to be an exhaustive list of all responsibilities, duties, knowledge, skills, and abilities needed to perform the job. Please note that management retains the right to assign or reassign duties and responsibilities to this job at any time. The ability to competently perform all the essential duties of the position, with or without reasonable accommodation, demonstrate commitment to effective customer service delivery, integrity, and the ability to work productively as a member of a team or work group are basic requirements of all positions at Rexel USA.

What You'll Need

• Bachelor's Degree
• 7+ years of experience in sales operations or related field
• Experience working with CRM systems (e.g., Salesforce) and sales analytics tools

Knowledge, Skills & Abilities

• Ability to drive strategic direction within a team
• Strong analytical skills with the ability to interpret sales data and metrics to make informed decisions
• Strong communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams
• Strategic thinker with a focus on continuous improvement and innovation in sales operations

Working Conditions and Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Working Environment

• Exposed to unpleasant or disagreeable physical environment such as high noise level and/or exposure to heat and cold None
• Exposed to electrical hazards; risk of electrical shock    None
• Handles or works with potentially dangerous equipment None
• Travels to offsite locations Occasionally – up to 20%

Physical Demands

• Sit: Must be able to remain in a stationary position Frequently – 21% to 50%
• Walk: Must be able to move about inside/outside office or work location    Frequently – 21% to 50%
• Use hands to finger, handle, or feel: Operates a computer and other office machinery Constantly – at least 51%
• Stoop, kneel, crouch, or crawl: Must be able to crouch down to stock shelves, pick up boxes, or position oneself to maintain computers in the lab/under desks/in server closet None
• Climb or balance: Must be able to ascend/descend on a ladder, forklift, pallet jack, or other warehouse equipment None
• Talk, hear, taste, smell: Must be able to use senses to effectively communicate with co-workers and clients and detect hazardous conditions Constantly – at least 51%

Weight and Force

• Up to 10 pounds    Occasionally – up to 20%
• Up to 25 pounds    None
• Up to 50 pounds    None

“Rexel USA (A VEVRAA Federal Contractor), and its affiliated companies, is an EEO/Disabled/Veterans employer. All qualified candidates will receive consideration for employment without regard to any characteristics protected by law.”

For the state of Colorado only, the pay is $111,887.69 to $167,831.53, depending on qualifications, experience, and other considerations permitted by law. Commission/Bonus Plan: MIP

This role is expected to accept applications for at least five calendar days and may continue to be posted until a qualified applicant is selected or the position has been cancelled.

 Our Benefits Include:

• Medical, Dental, and Vision Insurance
• Life Insurance
• Short-Term and Long-Term Disability Insurance
• 401K with Employer Match
• Paid vacation and sick time
• Paid company holidays plus flexible personal days per year
• Tuition Reimbursement
• Health & Wellness Programs
• Flexible Spending Accounts
• HSA Accounts
• Commuter Transit Benefits
• Additional Optional Insurance such as Pet Insurance, Legal Assistance, Critical Illness, Home and Auto Insurance to name a few.
• Employee Discount Programs
• Professional Training & Development Programs
• Career Advancement Opportunities – We like to promote from within

Director Sales Operations 

154154

Denver, CO 

Rexel USA

Branch Field Sales

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We are committed to creating a culture of belonging and an inclusive workplace where everyone is valued, treated with dignity and respect, and empowered to do their best work. If you encounter difficulty using our online application system due to disability and would like to request reasonable accommodation, email staffing@rexelusa.com or call (888) 739-3547