IT Support Engineer - Senior Job Listing at RNDC in Atlanta, GA (Job ID 1114383900)

Description

Republic National Distributing Company (RNDC) is a family-owned business with roots extending before Prohibition that has evolved into one of the nation's largest wine and spirits wholesalers. Our success is grounded in our core values of Family, Service, Accountability, Honesty, and Professionalism. We offer a vibrant, inclusive culture and workplace experience for individuals who want a career that makes them feel accomplished and engaged. RNDC values the health and well-being of our associates, inside and outside the office, offering dynamic health and wellness benefits that supply exceptional care and value. RNDC is geared toward growing our footprint and our people. Join our team of energetic professionals who believe in many happy hours and are experts in our craft.

The Senior IT Support Run Engineer communicates with markets, monitors day activities such as order processing, and defines and executes backup activities. Control computer and electronic data processing equipment according to standardized operating instructions. Respond to user requests and troubleshoot issues.

• Setting up computers and other hardware devices. 
• Meeting with the IT team to determine the sequence of operations. 
• Starting operations by entering computer commands. 
• Monitoring error and stoppage messages. 
• Correct errors, load paper, and adjust equipment settings.
• Troubleshooting equipment malfunctions and software errors.
• Responding to user requests and problems.
• Performing preventative maintenance.
• Maintaining supply inventory.
• Ensuring the security of the company's computer systems. Must be able to operate two other ERP systems. 

• Three years of industry and technical experience
• College degree preferred
   

• 401(k) with company matching 
• Medical, dental and vision benefits* 
• Paid Time Off Program – work your way up to 5 weeks of PTO a year with the ability to carryover unused PTO 
• Paid volunteer time 
• Paid parental leave 
• Paid caregivers leave 
• Fertility benefits  
• Paid training 
• Company paid life insurance, short-term disability, and company-paid holidays 
• Associate resource groups, and diversity, equity, and inclusion programs available for all associates 

 
*Participation in these programs is subject to applicable wait periods and all plan and program terms and eligibility 
 
COVID-19 considerations: 
We follow CDC Guidelines and have a fun and safe environment for our teams. 
 

• Previous experience in the Wine and Spirits industry 
• College Degree
   

Republic National Distributing Company and National Distributing Company are Equal Opportunity/Affirmative Action employers. It is our policy not to discriminate against any Employee or Applicant. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, age, status as a protected veteran, among other things, or status as a qualified individual with disability. This policy of nondiscrimination in employment includes but is not limited to: recruitment, hiring, placement, promotion, transfer, employment advertising or solicitations, compensation, layoff or termination of employment.
 
RNDC is committed to providing reasonable accommodation to people with disabilities throughout the job application and interview process, to the point of undue hardship. If you require an accommodation during the application or interview process, please click here.