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Company: SAIC
Location: Washington, DC
Career Level: Associate
Industries: Technology, Software, IT, Electronics

Description

Description

SAIC is hiring for a Document Quality and Record Management Specialist for our federal client in D.C.

Purpose: Provide operations support to various teams supporting the Federal Government in the processing of documents while maintaining a high degree of quality and integrity of information being stored, sent, and received.

Job Responsibilities

·        Complete required training

·        Meet or exceed performance expectations

·        Perform data entry using various applications

·        Perform quality control and tracks quality defects using a tracker

·        Plan, organize, and prioritize various tasks to complete deadlines

·        Receive, verify, and prepare documents for scanning

·        Digitize files stored in micromedia including but not limited to aperture cards and microfilm

·        Scan and digitize large format records

·        Maintain knowledge of relevant technology and training

·        Conduct research and troubleshooting

·        Provide customer service

·        Maintain integrity and security of information added to all operating databases.

·        Perform administrative duties

·        Perform special projects assigned by management

·        Flexible with schedule and ability to work late shifts as needed

·        Professional written and verbal communication skills with management, team members and customers

·        Demonstrate experience working in a fast-paced environment

·        Read and conceptualize information using critical thinking skills

·        Demonstrate problem solving and decision-making skills

·        Multitask with various applications while maintaining a high degree of attention to detail.

·        Create, organize, and maintain information up to date

·        Plan, organize, and prioritize various tasks

·        Open to feedback, change and learning

·        Willing and able to cross-train in various tasks

 

Working Conditions

·        Office environment

·        Business casual attire Monday – Friday

·        Lift and move boxes up to 25lbs

Qualifications

Minimal Required Qualifications

·        Effective and professional written and verbal communication with team members, management, and customers

·        Eligible to obtain a Public Trust Clearance

·        US. Citizenship required

·        At least 2 years of experience:

o   Completing tasks using Standard Operating Procedures (SOPs), reference tools and guidelines

o   Working with Microsoft applications such as Teams, Outlook, Word, Excel, and PowerPoint

o   Data entry

o   Customer service

Preferred Qualifications

·        Associates or Bachelor's degree

·        3+ years of experience working in Quality Assurance or Quality Control

·        2+ years of Records Management Experience


Target salary range: $40,001 - $80,000. The estimate displayed represents the typical salary range for this position based on experience and other factors.


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