Location: Washington, DC
Career Level: Mid-Senior Level
Industries: Technology, Software, IT, Electronics
DescriptionWe are currently seeking a motivated, career and customer oriented Enterprise Operations Center Manager to join our team in Washington, DC to begin an exciting and challenging career with SAIC. Duties: Provides technical/management leadership on all enterprise tasks and technology assignments, to include the supervision of operations within Infrastructure and End User Operations. Serves as focal point for all concerns and establishes goals and plans that meet project objectives. Ensures a timely process through which problems are controlled, recognized, researched, and escalated to parties needed to resolve. Coordinates the review and update of all documentation and operational tasks used by the EOC. End User and Infrastructure staff and ensures that all members of the staff are trained and comply with process. The intent is that the Infrastructure Operations Manager and the End User Operations Manager will both support the overarching Enterprise Operations Manager.
QualificationsExperience: Must have a minimum of 10 years of related experience managing a complex enterprise operation center, providing technical leadership and supervision of operations across end user services and infrastructure operations. At least 5 years of proven experience managing a program with at least 150 personnel delivering Enterprise Operations Support Services. Must possess PMP Certification or equivalent. Must possess a Bachelor's degree. Degree may be substituted with 5 additional years of related experience. At least 5 years of experience interfacing and presenting to executives.
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