The Content Developer is responsible for the design, development and versioning of content that creates highly engaging and interactive classroom, e-Learning, and blended learning experiences. This role will focus on developing training modules/packages/videos, partnering with subject matter experts, updating existing content, managing the development timeline, and assessing the content relevancy to keep the content up-to-date. The ideal candidate will be comfortable collaborating closely with different areas of the business, subject matter experts, and members of the Learning & Organizational Development team to deliver world-class content which impacts business results.
Design, write & develop world-class e-Learning (Online courses, videos, games, virtual & augmented reality, virtual toolkits, online reference materials, etc.) modules and courseware based on workflow and business requirements.
Partner with the Shaw Learning Academy, as well as other areas in Talent Management, to create impactful Instructor Led Training (including, but not limited to: storyboards, job aids, interactive exercises, facilitator/participant manuals, classroom presentations, and assessments, etc.).
Manage multiple projects and collaborate with different areas of the organization and business partner groups.
Keep up with industry trends in order to propose creative solutions to design offerings that are relevant, engaging and effective for our internal/external clients.
Infuse Shaw's cultural initiatives (PX, Shaw Way, Competency Model, etc) throughout the content development process.
Continuously build personal knowledge of our products, services, and our internal/external clients, sharing this knowledge with peers and colleagues to enhance the team's overall capabilities
Partner and share knowledge with peers and colleagues to enhance the team's overall capabilities
Manage the annual updates for existing programs
Assist with managing the delivery of courses through the LMS
Collaborate with other members of the education development and train team to brainstorm, problem-solve, and review each other's work
Bachelor's Degree with at least 3 years experience in Instructional System Design or Adult Education Development
Required Skills and Experience:
Significant, demonstrable skill with designing and developing dynamic e-Learning content. A reviewable portfolio of developed e-Learning materials is required.
Proficiency in industry standard e-Learning authoring tools (Lectora, Storyline, Rise 360, etc.) as well as proficiency in audio/video production tools (Camtasia, Adobe Premiere, Vyond, Audition, etc.)
Strong design experience
Ability to meet deadlines, prioritize and deliver quality results in a time-sensitive environment
Demonstrable experience writing scripts with interactive elements
Must be able to effectively manage multiple projects working independently and collaboratively with a team, while also dealing with multiple groups of stakeholders
Formal software application certifications and also a plus (i.e. HTML5, Photoshop, inDesign, etc.)
Understanding of structured writing techniques, modular content development, and the instructional development lifecycle.
A track record of designing and creating compelling, training modules for audiences that include associates, business partners, and customers.
Strong communication, writing, design, and project management skills
Strong interpersonal skills; can interact professionally with varied audiences
Excellent written and verbal communication skills
Ability to multitask in a fast-paced team environment while seeking input from others
Excellent organizational skills and attention to detail
Required Leadership Competencies:
Plan & Organize
Demonstrate Customer Orientation
Leadership Potential Qualities:
Receptivity to Feedback
8 Hr non-rotating shift, Hrs fall to in punch day, Observed Calendar, shift starts AM
Shaw is an Equal Opportunity Employer and is committed to providing a workplace free of discrimination, harassment, and retaliation. It is our policy to recruit, hire, train, and promote individuals in all job classifications without regard to race, color, religion, age, sex, sexual orientation, national origin, disability, veteran status, gender identity, or any other legally protected status.
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