Sonic Drive-In Job - 39474207 | CareerArc
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Company: Sonic Drive-In
Location: Richmond, VA
Career Level: Mid-Senior Level
Industries: restaurants

Description

POSITION: Assistant Manager

IMMEDIATE SUPERVISOR: General Manager/Operating Partner

STATUS: Nonexempt


POSITION SUMMARY: This position assists with the leading and managing of the drive-in's operations and employees during an assigned shift.

 

ESSENTIAL JOB DUTIES:

      Train, manage, direct, coach, lead, and assign drive-in employees during shift

      Lead and manage drive-in operations during shift to provide an optimal guest experience

      Manage staffing levels during shift

      Perform opening and/or closing duties

      Handle and properly escalate guest issues/concerns during shift

      Handle and properly escalate employee issues/concerns

      Monitor and manage the drive-in's food, labor, paper, and inventory during shift to maximize cost-control, operational efficiency, quality standards, and customer service

      Assist with preparation and maintenance of drive-in records

      Comply with and enforce all company policies, procedures, and operational standards

      Ensure compliance with all applicable federal, state, and local laws

      Perform all station duties (fountain & frozen, dresser, front swamp, back swamp, grill, switchboard, expeditor, food prep, and drive-thru (if applicable)) as necessary during shift to meet operational standards

      Perform regular cleaning and sanitation duties – including trash disposal, mopping, sweeping, washing dishes and food preparation tools, wiping counters, sanitizing food preparation areas, cleaning equipment, and emptying used grease – pursuant to operational standards

      Regular attendance

 

ADDITIONAL DUTIES:

      Move and stock food product weighing up to 50 pounds

      Perform other job-related duties as assigned or required

 

TIME/SHIFT EXPECTATIONS: Minimum of 30 hours per week; irregular hours; nights; weekends; and holidays

 

QUALIFICATIONS AND JOB REQUIREMENTS:

      Experience

      At least six months of restaurant management experience or one year of retail management experience

      Experience running a restaurant shift without supervision

      Knowledge/Skills

      General restaurant or retail knowledge

      Knowledge of federal, state, and local labor and employment laws (e.g., wage and hour laws; EEO laws, etc.)

      Knowledge of federal, state, and local health and safety laws and regulations

      Basic computer, math, and reading skills

      Effective verbal and written communication skills

      Problem-solving, multi-tasking, decision-making, leadership, time-management, and conflict-resolution skills

 

WORK ENVIRONMENT: Continuous standing, bending, reaching, moving, stooping, stretching, and lifting in a restaurant environment; frequent exposure to heat and hot liquid shortening while cooking; frequent exposure to freezer when stocking food items; occasional exposure to extreme temperatures based on variable weather conditions.


"You are applying for work for a franchisee of Sonic, not Sonic Corporate, or any of its affiliates. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set their own wage and benefit programs that can vary among franchisees."


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