Description
It's the dream job you never have to wake up from. At SONIC, you'll whistle while you work, gaining a sense of accomplishment along the way. You'll interact with fantastic people, earn great pay, sport a cool uniform.
As a SONIC Drive-In restaurant General Manager, you are indeed a general—leading your troops in a never-ending campaign to give America an infinitely more delicious food service experience. You will be involved in training and supporting drive-in restaurant employees, ensuring that food is delivered in a clean, safe and efficient manner and our customers have an excellent experience.
Essential General Manager restaurant job duties are listed below:
Manages, trains, monitors, and coaches Crew/ Team members, Carhops, and Skating Carhops
Directs and assigns drive-in restaurant employees as needed to ensure all aspects of food service meet operational standards
Adheres to and monitors employee compliance of the drive-in employee handbook, policies, and practices
Performs restaurant opening and/or closing duties
Prepares employee work schedules; monitors and makes appropriate adjustments to restaurant staffing levels
Monitors and maintains restaurant inventory levels. Places orders for food, paper, and other supplies within cost control procedures
Completes and maintains all drive-in restaurant employment-related records and payroll records
Reinforces a customer service mentality and ensures all employees are focused on serving the customer at all times.
Immediately and respectfully resolves guest requests. Reports guest complaints to immediate supervisor and assists in resolving such complaints
Interview and hire restaurant crew and management team members to achieve proper staffing levels
Prepare all necessary operational reports. Develop appropriate action plans to resolve unfavorable financial and/or sales trends
Develop and implement a marketing plan
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