Business Process Analyst – Operations Manager Job Listing at SPA in Alexandria, VA (Job ID 2025-20200)

Description

Qualifications

Required:

• 10+ years of experience.
• Bachelor's degree in a management or technical discipline.
• Proven experience in technical management and leadership, specifically in front office operations within government or military environments, with a strong ability to interface with personnel at various levels, from action officers to senior leaders.
• Demonstrated expertise in workflow management, process improvement, and organizational efficiency, including the ability to develop standard operating procedures and implement knowledge management technologies.
• Strong skills in project planning and management, including the ability to create project artifacts such as plans, schedules, and status reports, along with experience in performance metrics development and resource allocation.
• Mastery of management tools, including MS Office suite.
• Active DoD TS/SCI clearance.
• Able to work fully onsite based on client needs.

Desired:

• Experience and skills in project management, operational management, strategy development and planning, and executive decision support.
• Advanced program management education or certificate.
• Demonstrated ability to assess urgency and prioritize work assignments, determine optimal courses of action, and manage actions to timely execution.

The candidate will be responsible for providing technical management and leadership for the front office operations of senior OUSD (R&E) leadership. Key responsibilities include continuous process improvement, workflow mapping, and resource allocation to ensure timely task completion. The candidate will develop and track the progress of assignments, implement organizational support systems, recommend knowledge management technologies, and create management tools for task coordination. Will also conduct staffing analysis, implement process efficiencies, and develop standard operating procedures. The candidate will analyze programs against organizational objectives, develop performance metrics, and provide recommendations for improvement. Lead project planning and management, including the creation of project artifacts and facilitating team meetings. Will support senior government clients with decision-making frameworks and may also involve personnel management and strategy formulation.