IT Generalist - Springfield Remanufacturing Corp Job Listing at Springfield Remanufacturing Corp in Springfield, MO (Job ID 2087)

Description

Springfield ReManufacturing Corp. is an employee-owned company that remanufactures engines and components for customers in the agricultural, industrial, construction, and truck markets. As an employee-owned company our associates take pride in their reputation as businesspeople who understand how they can impact our bottom line. Our goal is to improve business results and the lives of the people who drive those results: our associates!

Overall Role to Springfield ReManufacturing Corp. 

Reporting directly to the CFO, this position is responsible for providing technical assistance to computer systems users.

Responsibilities 

• Serve as a technical resource in support services for system related problems
• Communicate with management changes to existing hardware and software or proposals for new requirements, modifications and equipment
• Train computer users and develop training materials and procedures for the proper use of hardware and software
• Investigate and diagnose minor problems to programs by following proper instruction and system specifications
• Monitor the daily performance of computer systems and programs
• Set up equipment for computer system users in a production environment and insuring proper installation of cables, operating systems, or appropriate software. 
• Consult technical manuals, confer with users, or conduct computer diagnostics to investigate and resolve problems or to provide technical assistance and support.
• Follow all safety standards. Required to wear all personal protective equipment in designated areas.
• Promote a positive working environment in order to achieve organization's goals.
• Participates in and supports the principles of Open Book Management and recognizes the responsibilities of being an owner of the company.

Key Qualifications

• Associate's level degree in related area and/or the equivalent combination of education and experience
• Strong PC hardware troubleshooting and repair skills
• Solid networking knowledge
• Microsoft Windows 10/11 troubleshooting experience
• Microsoft Office 365 deployment and setup
• Basic understanding of VPN connectivity and client setup
• Good interpersonal skills
• Familiar with email security
• Must have good project management skills and possess the demonstrated ability to lead a project from inception to completion.
• Must be highly organized, detail oriented, able to prioritize, ability to delegate and organize assignments and fully capable of multi-tasking.
• Ability to maintain confidential information 

Rewards

• Employee Stop Ownership Plan (ESOP)
• Exceptional Health Benefits
• Vacation and Holiday Pay
• 5% 401(K) Match
• Quarterly Bonus Program
• Training and Advancement 
• Outstanding Company Culture
• 100% Tuition Reimbursement