Description
As a leading financial services and healthcare technology company based on revenue, SS&C is headquartered in Windsor, Connecticut, and has 27,000+ employees in 35 countries. Some 20,000 financial services and healthcare organizations, from the world's largest companies to small and mid-market firms, rely on SS&C for expertise, scale, and technology.
Job Description
- Demonstrable experience as an application support engineer in a related field.
- Proactively monitor the client cases and meet case SLA
- Troubleshoot and rectify application issues
- Perform root cause analysis to identify the reasons for the underlying issue
- Plan and execute strategies and configuration changes to ensure optimal quality assurance for all applications
- Monitor all alerts related to applications and provide proactive services
- Maintain positive working relationships with other team members, including engineers and customer support technicians
- Debug any application issues that impact application performance
- Prepare and maintain documentation for all issues and the implemented solutions
- Minimum of 2+ years experience in supporting financial applications
Skill sets :
Microsoft Visual C#, Asp.Net, MVC, JavaScript, jQuery, HTML, CSS,
Microsoft SQL Server , Microsoft .NET framework v4.5
Unless explicitly requested or approached by SS&C Technologies, Inc. or any of its affiliated companies, the company will not accept unsolicited resumes from headhunters, recruitment agencies, or fee-based recruitment services.
SS&C Technologies is an Equal Employment Opportunity employer and does not discriminate against any applicant for employment or employee on the basis of race, color, religious creed, gender, age, marital status, sexual orientation, national origin, disability, veteran status or any other classification protected by applicable discrimination laws.
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