The speed of technology. The influx of data. Shifting regulations. Increased customer expectations.
That's where you'll find SS&C, helping clients find opportunity in ever-changing and complex customer, business, and regulatory requirements. Mastering complexity is a constantly changing and evolving challenge – one that only a few people can embrace and thrive upon.
If you see your opportunity in complexity, then we are the right fit for you.Job Description:
Our Asset Manager Solutions division is a leading service provider within the financial investment industry. We are looking for enthusiastic and highly motivated financial service professionals to join our growing Contact Center.
What you can expect:
As an Investor Services Representative, you will have the opportunity to work in our dynamic inbound contact center. We strive to promote world class service; tailored to specific client needs aiming to provide superior client service experience with highest quality in accordance with SLA's, company and departmental policies. Using a wide variety of technology to resolve complex requests from shareholders. You will be an integral part of a fast-paced, team-oriented environment, where our focus is on developing and strengthening relationships, delivering high quality service resolution related to complex account inquiries, while increasing client satisfaction.
You can expect to receive a competitive compensation and benefits package. We believe that a balanced life is important. SS&C provides a variety programs, tools, and resources to help you manage the health and well-being of you and your family, and reaching your financial goals. We offer the following and more our team members:
Medical, Dental, Vision, Life & Disability plans.
Retirement plan with 100% employer match up to 6% with immediate vesting.
Annual discretionary bonus program.
Personal and professional development programs including tuition reimbursement and internal certification program.
Generous paid time off program including paid holidays.
Paid training program for all new team members.
The Experience and Skills you bring to SS&C:
Excellent interpersonal and professional communication skills.
Demonstrated enthusiasm for providing quality service in a professional environment.
The ability to thrive in a fast paced team orientated environment while remaining knowledgeable as our industry changes and evolves.
The ability to communicate complex financial information with a strong commitment to continuous learning and development.
Strong computer literacy with solid skills to learn new programs; the ability navigate multiple programs simultaneously while demonstrating research & problem solving skills.
While previous financial services and mutual fund experience preferred it is not required; we offer a comprehensive training program to successfully prepare you for your new career.
Bachelor's degree or equivalent combination of work and education experience preferred.
3-5 years of total work experience preferred.
Work Schedule flexibility.
SS&C is a global provider of investment and financial services and software for the financial services and healthcare industries. Named to Fortune 1000 list as top U.S. company based on revenue, SS&C is headquartered in Windsor, Connecticut and has 20,000+ employees in over 90 offices in 35 countries.
Location:Kansas City Missouri
SS&C is an equal opportunity employer and values a diverse and inclusive workplace. All qualified candidates will receive consideration for employment without regard to age, race, color, religion, genetic information, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law. For more information about Equal Opportunity in the Workplace please click here and here. SS&C is committed to working with and providing reasonable accommodation to job applicants with disabilities. If you are a qualified individual with a disability and need an accommodation or accessibility assistance to complete the online application, please contact us at PeopleCenter@dstsystems.com for assistance.
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