Lead Client Service Manager Job Listing at SS&C Technologies in TX (Job ID R32828-Remote - Texas, US)

Description

As a leading financial services and healthcare technology company based on revenue, SS&C is headquartered in Windsor, Connecticut, and has 27,000+ employees in 35 countries. Some 20,000 financial services and healthcare organizations, from the world's largest companies to small and mid-market firms, rely on SS&C for expertise, scale, and technology.

Job Description

Job Title: Lead Client Service Manager

Locations: Boston, MA; Kansas City, MO; Edina, MN; Union, NJ; | HYBRID

AL, GA, ID, IL, KS, MI, MS, NC, SC, TX | REMOTE

Get To Know Us: Our comprehensive pharmacy benefit management offerings help plans optimize the value in pharmacy benefits, improve clinical outcomes for members, reduce costs and risks, streamline administration, and manage compliance requirements.

Why You Will Love It Here!

·         Flexibility: Hybrid Work Model and Business Casual Dress Code, including jeans 

·         Your Future: 401k Matching Program, Professional Development Reimbursement  

·         Work/Life Balance: Flexible Personal/Vacation Time Off, Sick Leave, Paid Holidays 

·         Your Wellbeing: Medical, Dental, Vision, Employee Assistance Program, Parental Leave  

·         Wide Ranging Perspectives: Committed to Celebrating the Variety of Backgrounds, Talents and Experiences of Our Employees 

·         Training: Hands-On, Team-Customized, including SS&C University  

·         Extra Perks: Discounts on fitness clubs, travel and more! 

What You Will Get To Do:

• Client services lead with CoPay/Pharma-based industry experience focused on the delivery of operational, implementation and project efforts.
• Leverage knowledge of the CoPay industry to drive solutions to client challenges.
• Ability to prioritize and perform in a fast-paced and dynamic environment.
• Effectively communicate, including on sometimes complex matters in a simplified manner to drive clarity and resolution.
• Drive internal and external collaboration necessary to get the best outcomes for SS&C and the client.
• Provide leadership, direction, and mentoring to internal stakeholders including client services peers, implementation, development and others based on knowledge of the Pharma/CoPay industry.
• Support the development and refinement of processes, reporting and analytics, and performance metrics.
• Inform product development based on the voice of customers and operational experiences.

What You Will Bring:

• 3+ years of experience in any of the following Pharma Hub Services, Patient Affordability, Co-Pay, Patient Access
• Ideal candidate will have leadership experience or demonstrate leadership quality to support broader team development
• Knowledge of market and ability to consult with business leadership and clients regarding operational processes and product development strategies
• Proven experience collaborating with sales teams to support business development efforts and successfully win new clients
• Ability to be successful in a dynamic environment.

Thank you for your interest in SS&C! If applicable, to further explore this opportunity, please apply directly with us through our Careers page on our corporate website: www.ssctech.com/careers. 

Unless explicitly requested or approached by SS&C Technologies, Inc. or any of its affiliated companies, the company will not accept unsolicited resumes from headhunters, recruitment agencies, or fee-based recruitment services.

SS&C Technologies is an Equal Employment Opportunity employer and does not discriminate against any applicant for employment or employee on the basis of race, color, religious creed, gender, age, marital status, sexual orientation, national origin, disability, veteran status or any other classification protected by applicable discrimination laws.