Recordkeeping Manager Job Listing at SS&C Technologies in Quincy, MA (Job ID R263540)

Description

The speed of technology. The influx of data. Shifting regulations. Increased customer expectations.

That's where you'll find SS&C, helping clients find opportunity in ever-changing and complex customer, business, and regulatory requirements. Mastering complexity is a constantly changing and evolving challenge – one that only a few people can embrace and thrive upon.

If you see your opportunity in complexity, then we are the right fit for you.

Title: Recordkeeping Manager

Location: Quincy, MA or Kansas City, MO

Get To Know The Team:  Manages strategic client relationships, plans client accounts, develops client solutions, and ensures the work performed meets or exceeds service level obligations. Negotiates contracts and schedules for SS&C. Grows the revenue attained across the client portfolio. Provides guidance and oversight for teams addressing a client's business needs and ensures successfully implemented solutions. Meets with executives and upper management at client organizations to understand the client's business strategies. Collaborates with clients to identify areas to improve a client's business or introduces an SS&C solution consistent with and enhances the client's ability to achieve strategic objectives. Monitors the accounts receivable process to ensure accurate invoicing and timely collections. Manages large portfolios, which include clients designated as strategic with complex business needs and partner relationships with SS&C.

Why You'll Love It At SS&C!

• Flexibility: Hybrid Work Model & Business Casual Dress Code, including jeans
• Your Future: Generous 401(k) Matching Program, Tuition & Professional Development Reimbursement Opportunities.
• Work/Life Balance: Unlimited Personal & Vacation Time Off, Sick Leave Policy, Paid Company Holidays
• Your Well-being: Medical, Dental, Vision, Life Insurance, Short & Long-Term Disability, Global Employee Assistance, Parental Leave, and more
• Diversity & Inclusion: Committed to Being an Organization that Welcomes, Celebrates, and Thrives on Diversity
• Training: Hands-On and Customized by your Team, including Technical and E-Learning Resources
• Extra Perks: Discounts on fitness memberships, cell provider, childcare, travel, and more!

What You Will Get To Do:

• Play an integral role in ensuring all facets of recordkeeping service success for SS&C clients
• Partner with the Account Executive(s) to ensure satisfaction for assigned clients
• Work both independently and collaboratively, across functional teams and business units
• Establish relationships with all levels of the SS&C organization and develop strong rapport with client leadership-level contacts to build trust and better understand their needs
• Serve as a client liaison and advocate to the internal business, providing support, guidance and consultations where and as needed
• Provide a high-definition and consolidated view of overall servicing health for assigned clients

The Impact You Will Make:

• 15+ years of experience in all facets of retirement plan recordkeeping and servicing
• Leadership presence with excellent verbal, written and presentation skills
• A passion for identifying, qualifying and solving key customer challenges
• Detailed and extensive knowledge of recordkeeping operations and operating environments
• Domain expertise with a strong understanding of ERISA and related rules and regulations
• Prior plan-level account or relationship management experience
• Ability to employ best-in-class project management approaches, frameworks and concepts

Thank you for your interest in SS&C! To further explore this opportunity, please apply through our careers page on the corporate website at www.ssctech.com/careers. 

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SS&C is an equal opportunity employer and values a diverse and inclusive workplace.  All qualified candidates will receive consideration for employment without regard to age, race, color, religion, genetic information, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law. For more information about Equal Opportunity in the Workplace please click here and here.   SS&C is committed to working with and providing reasonable accommodation to job applicants with disabilities.  If you are a qualified individual with a disability and need an accommodation or accessibility assistance to complete the online application, please contact us at PeopleCenter@dstsystems.com for assistance.