SUB-ZERO, WOLF, AND COVE Job - 42953956 | CareerArc
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Company: SUB-ZERO, WOLF, AND COVE
Location: Madison, WI
Career Level: Entry Level
Industries: Manufacturing, Engineering, Aerospace

Description

The Field Support Coordinator works with all our Field Partners (Product Distributors, Parts Distributors, Service Companies, Installers) in our Central Markets as well as our Customers.

Main responsibilities include:

  • Handle all reimbursements and credits for in and out of warranty work and product replacements,
  • Collect customer payments for product replacements,
  • Notify installers and distributors of replacements
  • Ensure timely installations,
  • Manage product, sales accessory and service parts shipment exceptions. 
  • Process all financial transactions for our partners and customers


Qualifications

Experience
Required
  • Attention to detail
  • Able to identify key issues that may impact the business
  • Ability to work as a team while managing an individual territory
  • Communication skills
  • Strong understanding of financial transactions with the ability perform debits or credits
  • Ability to effectively learn and utilize a wide-range of applications

Preferred
  • Product knowledge
  • Understanding of shipment processes and claims


 Apply on company website