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Company: TerraBella Senior Living
Location: Columbia, SC
Career Level: Entry Level
Industries: Healthcare, Pharmaceutical, Biotech

Description

TERRABELLA WINDSOR LAKE SENIOR LIVING COMMUNITY, a Discovery Senior Living community is growing, thriving and has meaningful job opportunities available in a safe and supportive work environment.

The Concierge is responsible for greeting guests, residents, and employees, managing both external and internal calls, taking and communicating messages and providing information of a general nature. Also, responsible for promoting and guarding the community property and assets against fire, theft, vandalism and illegal entry by unauthorized persons while meeting and/or exceeding service standards.

  • ESSENTIAL DUTIES AND RESPONSIBILITIES

    The following duties are normal for this position.  This list is not to be construed as exclusive or all-inclusive.  Other duties may be required and assigned.

    • Conducts safety and security inspections of all community property to include common areas, resident corridors, parking areas and perimeter access of a large community campus.
    • Patrols community property to prevent and discover activity in violation of criminal, fire or safety codes.
    • Watches for and reports irregularities such as fire hazards, leaking water pipes and security doors left unsecured.
    • Investigates and reports all acts of unlawful or safety hazards that would endanger persons or property.
    • Investigates all incidents and suspicious occurrences, filing incident report appropriately.
    • Responds to all security calls and complaints, taking necessary action and handling on-scene emergency situations until relieved by a Supervisor.
    • Inspects and reports all dangerous conditions and any damaged or defective equipment, machinery and property.
    • Secures and unlocks areas and buildings in accordance with policy and community expectation.
    • Notifies appropriate agencies in situations where their emergency response and support is necessary.
    • Sounds alarm and/or calls policy/fire department in case of fire or presence of unauthorized persons.
    • Assist in emergency response procedures as per community policy.
    • Ensures outside furniture or fixtures are secure in the event of inclement weather.
    • Schedules and provides transportation for residents in accordance with policy.
    • Delivers packages to Residents throughout Community as well as monthly billing statements.
    • May be required to drive the community vehicle if necessary.
    • Other duties as assigned.

Qualifications:

  • High school diploma or general education degree (GED) preferred.
  • One to three years customer service experience and/or training; or equivalent combination of education and experience.

If having a direct impact on the lives of others is appealing to you, apply today and join our team!

EOE D/V

JOB CODE: 1000175


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