Description
Join the Texas Health and Human Services Commission (HHSC) and be part of a team committed to creating a positive impact in the lives of fellow Texans. At HHSC, your contributions matter, and we support you at each stage of your life and work journey. Our comprehensive benefits package includes 100% paid employee health insurance for full-time eligible employees, a defined benefit pension plan, generous time off benefits, numerous opportunities for career advancement and more. Explore more details on the Benefits of Working at HHS webpage.
Functional Title: Director of Program Services
Job Title: Director III
Agency: Health & Human Services Comm
Department: WIC Salaries
Posting Number: 11078
Closing Date: 02/06/2026
Posting Audience: Internal and External
Occupational Category: Business and Financial Operations
Salary Group: TEXAS-B-28
Salary Range: $10,383.83 - $13,051.00
Pay Frequency: Monthly
Shift: Day
Additional Shift:
Telework: Eligible for Telework
Travel: Up to 10%
Regular/Temporary: Regular
Full Time/Part Time: Full time
FLSA Exempt/Non-Exempt: Exempt
Facility Location:
Job Location City: AUSTIN
Job Location Address: 4616 W HOWARD LN
Other Locations: Austin
MOS Codes: 8003,8040,8041,8042,10C0,111X,112X,113X,114X,20C0,30C0,40C0,611X,612X,631X,641X,648X,90G0,91C0,91W0
97E0,SEI15
Brief Job Description:
Works under the general direction of the Texas WIC Director.
Performs advanced (senior-level) managerial work providing direction and guidance in strategic operations and planning for the WIC Program Services area. Work involves establishing overall plans, setting goals and objectives, and streamlining processes pertaining to grant and contract management for the WIC Program. The position oversees the development of policies, procedures, and guidelines to accomplish grant and contract goals and objectives. This includes establishing contract/grant management priorities, standards, and compliance analysis tools for determining progress in meeting goals; coordinating and evaluating activities and business functions pertaining to contracts and grants; and ensuring compliance with all reporting and approval processes for HHSC and federal partners.
This position works under minimal supervision, with extensive latitude for the use of initiative and independent judgment. This position supervises the work of others. Work outside of regular hours may be required. Travel to other work locations may be required. Performs other duties as assigned.
Essential Job Functions (EJFs):
30% - Grant/Contract Oversight & Lifecycle Management - Manages and develops staff in contract management. Develops and implements techniques for evaluating grant and contract activities and/or associated functions within the division, including preparing management reports. Develops and establishes goals and objectives. Develops contract initiation, execution, management and monitoring policies, procedures, and guidelines; and implements and monitors compliance for these including all applicable HHSC policies. Oversees and approves the planning and development of procurement and monitoring plans for each fiscal year for WIC contracts housed within Program Services.
15% - Communication & Stakeholder Engagement - Maintains proactive and professional communication with all internal and external stakeholders. Utilizes advanced communication skills to convey complex contract information to diverse audiences. Represents WIC in planning sessions, committees, and work groups. Leads the development of training to provide information and support to grantees and contractors.
15% - Contract Record Management & Compliance - Ensures the program services contract team maintains accurate and up-to-date contract records in SCOR (contract system of record) and CAPPS Financial (financial system of record). Ensures completion of thorough reviews of contract documentation in accordance with the contract management handbook. Develops and maintains record keeping and oversight procedures for WIC.
15% - Administrative and Other Purchases - Oversees team members ensuring the timely purchase of WIC administrative purchases, work orders, and other purchases associated with Administering the WIC program. Oversees the WIC purchase request process. Ensures though tracking and management support the timely requisition entry and accuracy of the resulting PO/Works Orders.
10% - Legislative and Strategic Planning - Supports bill analysis during legislative sessions, supports WIC strategic planning efforts and alignment with identified goals. Supports projects or initiatives requiring cross-area coordination within WIC.
5% - Audit Coordination - Serves as the lead area for coordinating responses to all contract-related internal audits and singles audits. May serve as a lead area for management evaluations conducted by federal funders.
Knowledge, Skills and Abilities (KSAs):
Knowledge of State procurement and contract laws including the State of Texas Procurement and Contract Guide.
Knowledge of program planning and implementation.
Knowledge of acceptable communication standards, tools, and methods.
Knowledge of local, state and federal statutes and regulations relating to federal grant programs.
Skill in developing contracts, in problem resolution, and in the use of applicable software including MS Word and Excel.
Skill in developing procedures, templates and processes.
Skill in providing customer service excellence.
Skill in communication, both written and verbal, including public speaking.
Skill in strategic planning, financial and contract management, and project management.
Ability to interpret technical reports, data trends, and contract language.
Ability to interpret statutes, state, and federal rules and regulations. Ability to develop solutions to problems.
Ability to direct, assign, and evaluate the work of contract staff. Ability to establish effective working relationships with individuals at all levels of an organization.
Registrations, Licensure Requirements or Certifications:
Requires current or within 6 months of hire specialized certification as a Certified Texas Contract Manager (CTCM).
Initial Screening Criteria:
Three years of experience in Grant Contract Management is required.
Three years of experience training and providing technical assistance to grantees/subreceipents is required.
One year of experience management/oversight of requisition entry.
Two years of experience managing staff
Graduation from an accredited four-year college or university with major coursework in government, business/public administration, or a related field is generally preferred.
Experience with bill analysis is preferred.
Additional Information:
N/A
Review our Tips for Success when applying for jobs at DFPS, DSHS and HHSC.
Active Duty, Military, Reservists, Guardsmen, and Veterans:
Military occupation(s) that relate to the initial selection criteria and registration or licensure requirements for this position may include, but not limited to those listed in this posting. All active-duty military, reservists, guardsmen, and veterans are encouraged to apply if qualified to fill this position. For more information please see the Texas State Auditor's Job Descriptions, Military Crosswalk and Military Crosswalk Guide at Texas State Auditor's Office - Job Descriptions.
ADA Accommodations:
In compliance with the Americans with Disabilities Act (ADA), HHSC and DSHS agencies will provide reasonable accommodation during the hiring and selection process for qualified individuals with a disability. If you need assistance completing the on-line application, contact the HHS Employee Service Center at 1-888-894-4747. If you are contacted for an interview and need accommodation to participate in the interview process, please notify the person scheduling the interview.
Pre-Employment Checks and Work Eligibility:
Depending on the program area and position requirements, applicants selected for hire may be required to pass background and other due diligence checks.
HHSC uses E-Verify. You must bring your I-9 documentation with you on your first day of work. Download the I-9 Form
Telework Disclaimer:
This position may be eligible for telework. Please note, all HHS positions are subject to state and agency telework policies in addition to the discretion of the direct supervisor and business needs.
Apply on company website
Find Connections via Linkedin
