Description
Four dynamic, integrated companies make up the Transwestern enterprise, giving us the perspective to think broadly, deeply and creatively about commercial real estate. Clients and investors rely on us for expertise that spans institutional and opportunistic investment, development, hospitality, and brokerage and asset services. Our award-winning, collaborative culture empowers team members with resources and independence to work across boundaries in pursuit of innovative solutions, reinforcing a reputation for service excellence that translates to measurable results. Through offices nationwide and alliance partners around the globe, we positively impact the built environment and our communities while fostering a work climate that champions career vitality for all. Learn more at transwestern.com and @Transwestern.
Transwestern Hospitality Group (THG), a full-service hospitality investment, development, and operating company, specializes in the full-service luxury boutique hotel sector. Part of the Transwestern companies and nationally recognized for venue activations and placemaking capabilities, THG brings forward-thinking ideas and applications to hospitality which enhance property performance, and harness the power of Transwestern's diverse, integrated platform to execute at the highest level.
Transwestern is built on a common purpose - Empowering Good People to do Extraordinary Things Together. We are committed to the hiring of smart, passionate, hard-working people who understand the benefits of both collaboration and independence.
POSITION SUMMARY:
The Director of Sales is a strategic leader responsible for driving top-line revenue through the development and execution of innovative sales strategies. This role demands a deep understanding of the hospitality landscape, strong analytical and leadership capabilities, and a passion for delivering exceptional client experiences. The Director of Sales will lead and inspire a high-performing sales team, fostering a culture of accountability, collaboration, and continuous improvement. Overseeing group, corporate, leisure, and catering sales, the Director ensures alignment with the hotel's overall business goals while identifying new opportunities for growth, optimizing market share, and building long-term client relationships that enhance the hotel's reputation and profitability.
POSITION ESSENTIAL FUNCTIONS
Design and implement strategic sales plans across key segments: group, corporate, leisure, and catering.
Establish sales targets, KPIs, and performance benchmarks for the sales team.
Analyze market trends, demand patterns, and competition to optimize positioning and pricing strategies.
Collaborate with Revenue Management to manage rate strategy, group displacement analysis, and channel mix.
Build and maintain strong relationships with top clients, meeting planners, travel advisors, and business influencers.
Personally manage key accounts and lead strategic sales efforts to secure high-value business.
Partner with the Catering & Events team to ensure flawless group execution and client satisfaction.
Attend networking events, sales missions, and industry trade shows.
Recruit, train, and develop a high-performing sales team reflective of the hotel's commitment to service excellence.
Conduct ongoing coaching, performance reviews, and professional development planning.
Oversee all sales activities using platforms such as Delphi and Opera Sales & Catering.
Lead forecasting, budgeting, reporting, and pipeline reviews with accuracy and timeliness.
Approve group rates, contracts, and space allocations to ensure profitability and brand consistency.
Monitor and manage incentive programs and performance recognition.
Partner with the Marketing Manager to align campaigns with sales initiatives, while maintaining distinct departmental ownership.
POSITION REQUIREMENTS
A Bachelor's degree in Hospitality, Business Administration, or a related field is preferred.
A minimum of 5 years of hotel sales experience, with leadership responsibilities.
Luxury hotel or boutique property experience required.
Strong familiarity with the Houston market, especially Uptown, Galleria, and the surrounding districts.
Proficient in sales systems and tools used for CRM, sales pipeline management, forecasting, and reporting.
Strong understanding of sales strategy, group booking optimization, and revenue performance analysis.
Skilled in creating and delivering persuasive presentations to a range of stakeholders.
Deep knowledge of luxury service standards and high-end client expectations.
Strategic thinker with strong analytical skills and a focus on measurable results.
Entrepreneurial and proactive mindset, with the ability to identify opportunities and act decisively.
Other duties as assigned.
Excellent verbal and written communication skills, with a refined and professional presence.
Highly organized and detail-oriented, with the ability to manage multiple priorities with precision and poise.
A polished, approachable demeanor with a passion for hospitality, guest experience, and relationship-building.
Collaborative leadership style with a commitment to coaching, mentorship, and talent development.
The Hotel operates 24 hours a day and 7 days a week, so operational demands require variations in shift days, starting times, and hours worked in a week.
WORK SHIFT:
LOCATION:
Houston, TXABOUT US
Transwestern's Guiding Principles are woven into the fabric of our firm and underscore the value of each individual team member. We embrace inclusion – not only as the right thing to do, but as a reflection of who we are. It is our responsibility and heartfelt desire to create an environment that elevates the human spirit and brings out the best in everyone.
Different backgrounds, life experiences and cultures shape our individual perspectives and ultimately generate the best results for our clients. Strategic human capital planning combined with development initiatives foster a work environment that celebrates uniqueness and champions the achievements attained through collaboration.
Please note that all candidates selected for an offer of employment are subject to pre-employment background checks, which may include but are not limited to, based on the role for which they have been selected: criminal history, education verification, social media review, motor vehicle records, credit history, and professional license verification. In addition, your employment with Transwestern is subject to successfully passing a drug screen check prior to your starting with the Company along with satisfactory references.
We understand you have a choice when choosing where to work and pursue a career. We understand you are unique and have your story. We want to hear it. We encourage you to apply today so that you may become a part of the Transwestern story.
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