Travis Credit Union Job - 29783267 | CareerArc
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Company: Travis Credit Union
Location: Antioch, CA
Career Level: Associate
Industries: Banking, Insurance, Financial Services

Description

37 hrs/wk MWTh 9:30-6pm F 9-6, Sa 9:30-2:30

POSITION SUMMARY:

  • Helps build positive member relations by providing prompt, efficient, accurate, courteous and personalized service to members.
  • Identifies and offers general financial assistance to all new and existing members.
  • Provides prompt, efficient, accurate, and courteous service to members.
  • Performs assigned teller and member service tasks associated with processing member transactions, which includes all cash and non-cash transactions.
  • Identify products and services that will benefit members.

SUPERVISORY RELATIONSHIP:

Reports directly to the Branch Supervisor/Asst Branch Manager.
This position has no supervisory responsibilities.



Requirements

Skills or Abilities

  • PC skills to include Word, Excel and Outlook. Strong math skills to include the ability to calculate rates, ratios and percentages.
  • General knowledge of credit union policies, procedures, products and services.
  • Excellent member service skills and the ability to resolve problems with tact and diplomacy.
  • Effective and professional communication skills.
  • Ability to effectively identify products and services to benefit members.
  • Must be flexible with work schedule, to include working Saturdays as needed.
  • Understands the requirements of the Bank Secrecy Act and ensures compliance through monitoring and reporting of member activity as appropriate.
  • Bilingual (English/Spanish) preferred.


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