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Quality Improvement Project Manager, the Center for Quality department, Full Time Days, University of Chicago Medicine in Hyde Park, Chicago, IL
We're hiring a Quality Improvement Project Manager for the Center for Quality department for a Full-Time, Days shift for the University of Chicago Medicine in Hyde Park, Chicago, IL.
Quality Performance Improvement (QPI) supports clinically-focused improvement endeavors to understand, improve and sustain high-value, patient-centered care across the community. Under the direction and in support of Clinical Excellence, QPI advances organizational priorities aligned with strategic and annual operating plans, Clinical Excellence Priority Scorecard Measures, and quality goals. In partnership with clinical and operational leaders, QPI team members implement sustainable improvements to ensure UChicago Medicine practices evidence-based care with high reliability, transform health care by testing new ways to deliver value-based care, and solve the challenging problems in healthcare through new innovations.
Quality Performance Improvement team members skillfully apply methods and tools within the core competencies of quality improvement and process improvement, project management, and group facilitation to achieve project aims aligned with organizational goals. Team members work effectively with diverse roles across the system to identify inefficiencies, develop solutions, and lead improvement initiatives across the system.
· Oversees the planning, design, implementation, and completion of small to medium projects with support from supervisor.
· Executes project plan and provides daily support for moving the project forward on large strategic initiatives with support from QIPM or supervisor.
Quality improvement and process design expertise
· Uses PDSA framework to guide projects.
· In partnership with QPI team members, facilitates the use of standard QI and PI tools.
· Identifies areas where there is a need to distinguish between quality improvement and research, and the potential intersections.
· Collaborate with clinical leads and QPI team to develop meeting agendas
· Accurately capture and document key discussions, decisions, and action items
· Lead and facilitate project meetings, employing basic facilitation skills (e.g. encouraging participation, using process checks).
· Collaborate with data teams within UCM to ensure data and analytics needs of assigned projects are satisfied and garner the most effective clinical monitors and insight to drive improvement, while allowing for efficient analytics processes.
· Identify data collection and analysis needs as appropriate when relevant data does not exist electronically.
Performs other duties assigned.
- Bachelor's degree in a Health Care, Engineering, or Performance Improvement field or equivalent.
- Possess a minimum of 1-2 years' experience in a healthcare, performance improvement, project management, or other advanced position.
- Exceptional communication and interpersonal skills with all levels of staff, including physicians and administrative staff.
- Experience facilitating groups with many different stakeholders
- Ability to elicit cooperation and maintain productive working relationships with internal and external leaders.
- Knowledge of performance improvement techniques and methodologies.
- Ability to coordinate projects among many functional units; some project management experience and knowledge of project management tools and techniques.
- Ability to independently lead small to medium scale/ scope projects.
- Ability to manage, interpret, and present data.
- Self-motivated: given appropriate direction for goals, must be able to work autonomously in a sometimes ambiguous and changing environment
- Master's degree in Public Health, Health Care Administration, Business Administration, Nursing, or another health care-related field.
- Possess a minimum of 1-2 years' Performance Improvement experience in Hospital, or large Health System.
- Experience with clinical terminology.
Located in Historic Hyde Park, UChicago Medicine is a not-for-profit integrated and academic health system of hospital and physician services, providing world class care since 1927. UChicago Medicine operates four hospitals and a state-of-the-art ambulatory-care facility located within a medical center campus of twenty interconnected buildings, along with several satellite facilities situated throughout Chicago's south suburbs. In addition, Ingalls Memorial Hospital is located outside of the main medical campus in Harvey, IL. Today, UChicago Medicine and Biological Sciences Division, including Ingalls Memorial Hospital encompass over 800 beds and employ nearly 12,000 people, which includes more than 800 attending physicians, 1100 residents and fellows, and 2,600 nurses.
UChicago Medicine's mission is to provide superior health care in a compassionate manner, ever mindful of each patient's dignity and individuality. UChicago Medicine has established a market identity “At the Forefront of Medicine”, and has consistently been able to attract a critical mass of talented physicians, healthcare professionals and staff to treat the most complex clinical problems. In recognition of this excellence, U.S. News and World Report rank many of our programs as among the best in the United States.
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