United Rentals Job - 35397635 | CareerArc
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Company: United Rentals
Location: Stamford, CT
Career Level: Associate
Industries: Construction, Housing, Real Estate


United Rentals, Inc. is an $8 billion dollar Fortune 500 organization and the largest equipment rental company in the world. The company has an integrated network of over 1,100 rental locations in 49 states, every Canadian province, and 11 in Europe. The company's 18,000+ employees serve construction and industrial customers, utilities, municipalities, homeowners and others. Additional information about United Rentals is available at unitedrentals.com. Description The Lead Business Analyst, Strategic Technologies is an integral part of the technology team focused on logistics and field service business projects and support. The Lead BA manages a team of business analysts and vendor partners focused on logistics and field service business projects. The Lead BA drives the creation of business specifications for Field Automation and Strategic Technology (FAST) systems. The Lead BA oversees FAST application testing and serves as an expert resource for user's application questions. Essential Duties Description * Manage team of business analysts focused on logistics and field service business projects and support. * Manage external vendors and lead the delivery driver mobile and dispatch related application design, development, and test phases for corporation wide systems * Develop project plans and manage vendor compliance to plans * Lead subject matter expert round table design sessions with experts from various levels of the organization * Partner with business lead(s) to assess project change request priorities. * Schedule and scope new software releases with vendors * Write business specifications for application modification or new functionality * Discuss desired change with stakeholders and prepare specification document accordingly * Partner with internal and external vendor Business Analysts on projects * Communicate changes in systems and procedures * Oversee the testing effort of highly integrated Field Automation and Strategic Technology (FAST) systems * Work with external vendor on testing efforts as well as internal URI user acceptance testing * Schedule and coordinate internal and external resources * Lead the design, development and implementation of project test plans and test cases * Assist Business Analysts in understanding the business specification in order to ensure high quality testing in accordance with the plan design * Answer questions from Analyst during testing * Plan and coordinate all post promotion testing relating to core FAST applications as well UR system updates. * Support Help Desk representatives with unresolved questions from application users * Respond to most complicated questions from users, after first 2 tiers of Help Desk have escalated the issue * Train employees on applications. * Provide the UR training staff with information, as necessary, to develop new training material for any new or modified functionality Education * Bachelor's degree required in Business or IT preferred Experience * 5-7 years of business analysis, in the rental industry preferred * Prior experience managing large and/or complex projects desired * Prior experience with vendor management * Excellent verbal and written communication skills * Prior experience with system training and testing Other Skills Required * Proven project leadership ability * Strong issue resolution skills * Strong data analysis skills * Familiarity with routing and dispatch Working Conditions * Office environment; sitting at a desk and working at the computer. * Travel: 5%-10% What's in it for you? Best in class benefits package which includes medical, dental & vision, 401(k) or RRSP, DPSP, paid time off, comprehensive training and development, and career growth opportunities. United Rentals, Inc. is an Equal Opportunity Employer of women, minorities, protected veterans and individuals with disabilities. Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled

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