Biller IV - Shared Business Office - F/T Days Job Listing at University of California in Irvine, CA (Job ID 67607)

Description

Job Description

UC Title: PAT BILLER 4

Position Number: 40308891

Reports to: Patient Billing & Coll Supv 1

Working Title: Biller IV

Cost Center: Shared Business Office (428551) 

Bargaining Unit: AFSCME

FLSA: Nonexempt

Date Created: 12/09/2021

Job Code: 004662

Hours: 40

Shift: Not Applicable

FTE: 1

Position Summary: 

The Biller IV Customer Service Rep is the advanced level in this series and capable of working with the most complex accounts and transactions within Single Billing Office, which includes physician and hospital receivables. Serves as a resource to other staff dealing with difficult accounts and needing help with troubleshooting. The Customer Service Rep will respond to questions from patients, physicians, payers and others regarding the status of accounts. Acts as a liaison between the Single Billing Office, hospital departments, physician offices and vendors. The identification of essential functions below is not intended to be an exhaustive list of all duties that may be assigned to this position, nor does it restrict the duties which may be assigned to this position if such duties reasonably relate to the position.

Total Compensation

In addition to the salary range listed below, we offer a wealth of benefits to make working at UCI even more rewarding. These benefits may include medical insurance, sick and vacation time, retirement savings plans, and access to a number of discounts and perks. Please utilize the links listed here to learn more about our: 

Compensation practices (https://www.hr.uci.edu/partnership/totalrewards/compensation.php) and 

Benefits (https://careersucirvine.ttcportals.com/pages/benefits). 

Salary Range: 

Hourly Rate  Minimum   $28.61                  Midpoint              $32.10               Maximum $35.58

Required Qualifications:

Must have excellent computer skills

Good math skills to accurately perform a variety of calculations related to patient accounting

Advanced knowledge of a variety of non-governmental and governmental payers

Advanced knowledge of revenue cycle processes gained from previous related work experience in a healthcare setting

Ability to resolve routine and non-routine errors independently  and to assist others in problem solving

Ability to maintain a work pace appropriate to the workload

Must demonstrate customer service skills appropriate to the job

Ability to facilitate cash collection on patient accounts

Demonstrated experience or knowledge of hospital and physician receivables

Excellent communication skills to effectively interact with PFS staff, PBG Staff and standalone physician billing offices, leaders of the organization, payers, patients and their families and the external community

Skilled at using computerized systems and applications to maintain/update patient accounting information

Analytical Skills required to research and explain patient balances

Must possess the skill, knowledge and ability essential to the successful performance of assigned duties

Preferred Qualifications: 

Bilingual in English and Spanish

Knowledge of University and medical center organizations, policies, procedures and forms

Conditions of Employment:

The University of California, Irvine (UCI) seeks to provide a safe and healthy environment for the entire UCI community. As part of this commitment, all applicants who accept an offer of employment must comply with the following conditions of employment:

• Background Check and Live Scan
• Legal Right to Work in the United States
• Vaccination Policies
• Smoking and Tobacco Policy
• Drug Free Environment

The following additional conditions may apply, some of which are dependent upon business unit or job specific requirements.

• California Child Abuse and Neglect Reporting Act
• E-Verify
• Pre-Placement Health Evaluation

Details of each policy may be reviewed by visiting the following page: https://hr.uci.edu/new-hire/conditions-of-employment.php 

Closing Statement:

The University of California, Irvine is an Equal Opportunity/Affirmative Action Employer advancing inclusive excellence. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or other protected categories covered by the UC nondiscrimination policy.

We are committed to attracting and retaining a diverse workforce along with honoring unique experiences, perspectives, and identities. Together, our community strives to create and maintain working and learning environments that are inclusive, equitable and welcoming. 

UCI provides reasonable accommodations for applicants with disabilities upon request. For more information, please contact UCI's Employee Experience Center (EEC) at eec@uci.edu or at (949) 824-0500, Monday – Friday from 8:30 a.m. – 5:00 p.m.