Description
Hiring Range
The University of California, Merced is required to provide a reasonable estimate of the compensation range for this role. This range takes into account the wide range of factors that are considered in making compensation decisions including but not limited to experience, skills, knowledge, abilities, education, licensure and certifications, and other business and organizational needs. It is not typical for an individual to be offered a salary at or near the top of the range for a position. Salary offers are determined based on final candidate qualifications and experience. The full salary grade range for this position is $25.27 - $35.90. The budgeted hourly rate that the University reasonably expects to pay for this position is $25.27.
Job Closing Date
This position is 100% fully on-site.
Applicant review and Interview selection will take place on or around 5/5/2024.
This position is represented by Clerical & Allied Services — CX Teamsters Local 2010
About UC Merced
The University of California, Merced, is the newest of the University of California system's 10 campuses and the first American research university built in the 21st century. With more than 9,000 undergraduate and graduate students, UC Merced offers an environment that combines a commitment to diversity, inclusion, collaboration and professional development. With bachelor's, master's and doctoral degree programs, strong research and academic partnerships, and community involvement, the UC Merced campus is continually evolving and requires talented, knowledgeable and dynamic educators, researchers, management and staff.
Ranked among the best public universities in the nation by U.S. News and World Report, UC Merced is uniquely equipped to provide educational opportunities for highly qualified students from the San Joaquin Valley and throughout California. The campus enjoys a special connection with nearby Yosemite National Park, is on the cutting edge of sustainability in construction and design and supports the economic development of Merced and the region.
The Merced 2020 Project, a $1.3 billion public-private partnership unprecedented in higher education and completed in 2020, nearly doubled the physical capacity of the campus, enhancing academic distinction, student success and research excellence. UC Merced also operates the Downtown Campus Center, a $33 million, three-story administrative building located in the heart of Merced.
The university's mission of educational excellence and rigorous inquiry is powered by three schools and numerous research institutes and centers that seek scientific and social solutions for the Valley, California and the world. In partnership with UC San Francisco, UC Merced is preparing the way for a rigorous medical education program.
The course of UC Merced's evolution is piloted by a long-range strategic plan. Enacted in 2021, the 10-year blueprint is guiding how the values of equity and justice influence our pathway to earning Carnegie R1 research status, growing enrollment, upholding our identity as a minority-serving institution, and operationalizing how commitments to equity, diversity and inclusion are enacted in each campus unit.
About the Job
Reporting to the Campus Cashiering Supervisor, the Campus Cashier works in Cashiering Services department, a full-service cashiering operation that is responsible for cash collection and recording various combinations of cash collection for payments of student accounts and non-student bills using on-line cashiering system (Transact). The incumbent is responsible for cash management processing, customer service/departmental relations, balancing deposits, remittance processing, and administrative support. Duties include, but are not limited to, interpreting electronic billing data transmitted from various campus systems; assisting campus departments with operational needs as it pertains to cash handling; reviewing student account receivables and advise customers of critical information while complying with federal FERPA Regulations, University policies, and relevant state privacy laws and regulations; evaluating complex payment transactions for students and nonstudents and recommend solutions; reviewing and monitoring of departmental deposits for completeness and accuracy; and performing reconciliation of accounts as necessary. In addition, the incumbent utilizes the on-line cashiering system and prepare bank deposits in accordance with University and depository banking cash management standards, along with transmitting and balancing cashier receipts to various databases on campus. They, along with the department, supports Student Business Services team during peak times for end user inquiries, including tickets in ServiceNow or answering general billing questions. They use tact and sound judgement in dealing with students/parents, staff, faculty and the general public, and works in a team environment.
Key Responsibilities:
- CASH MANAGEMENT PROCESSING Responsible for all aspects of cash management processing, which requires sound knowledge of basic principles of cashiering operations in a public university environment. Record and apply various combinations of payments that include cash, checks, and on-line payments with credit cards and eChecks through the Cashiering System (Transact). Ensure the accuracy of processed fee payment data, that sends information to various campus systems.. Review billing accounts and advise customers of critical information, as requested. Comply with federal FERPA Regulations for privacy, and all other relevant University, state, and federal laws. Prepare accurate cash and checks deposits and other documents using proper cash and security procedures. Maintain individual accountability in all aspects of cashiering operations.
- CUSTOMER SERVICE/DEPARTMENTAL RELATIONS Provide excellent customer service to a diverse population of students, parents of students, University employees, and the general public. Establish and maintain effective interpersonal relationships with supervisors and colleagues to promote a cooperative and team environment within the department.
- BALANCING DEPOSITS Review and monitor balance sheet, income, and expense account/fund information submitted with campus departmental and sub-cashier deposits for valid accounting data. Verify, record, and distribute revenue to departmental general ledger accounts through the Cashiering System (Transact), completing all transactions daily in accordance with campus Cash Management guidelines. Verify and record all cash and checks received on departmental deposits. Monitor and report all deposit activity and discrepancies to the appropriate department personnel and Financial & Accounting Services for review and reconciliation. Independently research deposit discrepancies by reviewing processed documents, reports, and payment sources. Correct any deposit irregularities to achieve 100% accuracy in the collection and weekly recording of University revenue.
- REMITTANCE PROCESSING Receive and sort all mail including drop boxes. Audit remittance documents for accuracy, validity, and completeness. Reconcile data to system-generated output. Research rejected remittance items. Analyze data for transmission errors and report them to appropriate staff.
- ADMINISTRATIVE SUPPORT Count, record and verify the vault currency daily. Transmit the daily cashiering work to the various databases using existing system interfaces. Provide assistance at any workstation when required or requested. Maintain Campus Cashiering Website. Process invoices through Accounts Payable System when required or requested.
Qualifications
- High school diploma or equivalent experience; and
- Three (3) years of related experience or the equivalent years of work experience which have led to the development of the skills, knowledge, and abilities essential to the successful performance of the duties assigned to the position (required); and
- Working knowledge in administrative procedures and processes including word processing, spreadsheet and database applications.
- Requires verbal and written communication skills, active listening, critical thinking, multi-task and time management skills.
Background Check
Background check required.
Policy Statement
How to Apply:
An online application is required for each position to apply.The University of California, Merced is aware that some web-based application processes may be cumbersome for differently abled applicants. Where appropriate, alternative accommodations will be provided. For applicants with disabilities who need additional assistance using TAM, or reasonable accommodations during the interview or search process, please contact ucmjobs@ucmerced.edu.
Equal Employment Opportunity:
The University of California, Merced is an Equal Opportunity/Affirmative Action employer advancing inclusive excellence. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, national origin, citizenship, sex, age, marital status, sexual orientation, gender identity or expression, disability, pregnancy, or status as a disabled veteran or Vietnam-era veteran, or other protected categories covered by the UC Nondiscrimination and Affirmative Action Policy. UC Merced intentionally promotes and maintains a discrimination- and harassment-free workplace by demonstrating it neither condones nor tolerates employment practices that discriminate against or harass any person or specific group of persons on the basis listed above. We seek candidates who will support our vision to cultivate a vibrant, equity-minded, inclusive excellence university community. When applying to UC Merced, we strongly encourage you to reflect on our Principles of Community and our 2021 strategic plan.
Vaccination Program Policy:
As a condition of employment, you will be required to comply with the University of California SARS-CoV-2 (COVID-19) Vaccination Program Policy. All Covered Individuals under the policy must provide proof of Full Vaccination or, if applicable, submit a request for Exception (based on Medical Exemption, Disability, and/or Religious Objection) or Deferral (based on pregnancy) no later than the applicable deadline. For new University of California employees, the applicable deadline is 14 days after their first date of employment.
Smoke and Tobacco Free Policy:
The University of California, Merced is a smoke and tobacco free workplace. Information and the Smoke and Tobacco Free policy is available at http://smokefree.ucmerced.edu.
E-Verify:
All employers who receive Federal contracts and grants are required to comply with E-Verify, an Internet-based system operated by the Department of Homeland Security (DHS) in partnership with the Social Security Administration (SSA). E-Verify electronically verifies employment eligibility by comparing information provided on the I-9 form to records in the DHS and SSA databases. Certain positions funded by federal contracts/subcontracts requires UC Merced to notify job applicants that an E-Verify check will be conducted and the successful candidate must pass the E-Verify check.
Pay, Benefits & Work Schedule:
For information on the comprehensive benefits package offered by the University of California visit: http://ucnet.universityofcalifornia.edu/compensation-and-benefits/
Employee Referral Program
This position is eligible for the UC Merced Employee Referral Program (ERP). If you were referred by a UC Merced employee, please identify that employee by name in your application as follows:
Step 5 of 7 Referrals
How did you hear about the job? (select) “other”
Additional information? (select) “other”
Specific Referral Source? (write in) first and last name of referring employee
Referring employee MUST be named on application for eligibility.
Apply on company website
Find Connections via Linkedin
