DIRECTOR, CHANGE MANAGEMENT and STRATEGIC COMMUNICATIONS (HYBRID) Job Listing at University of California in Oakland, CA (Job ID 69029)

Description

Job Posting

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UC OFFICE OF THE PRESIDENT

At the University of California (UC), your contributions make a difference. A world leader producing Nobel and Pulitzer prize recipients with over 150 years of groundbreaking research transforming the world. Choose a career where you can leverage your knowledge, skills and aspirations to inspire and support some of the greatest minds in the world, and those who will follow in their footsteps. Working at the University of California is being part of a unique institution, and a vibrant and diverse community. At the University of California, Office of the President, we propel our mission through impactful work locally, in government centers and systemwide. We are passionate people, serving the greater good.

The University of California, one of the largest and most acclaimed institutions of higher learning in the world, is dedicated to excellence in teaching, research and public service. The University of California Office of the President is the headquarters to the 10 campuses, six academic medical centers and three national laboratories and enrolls premier students from California, the nation and the world. Learn more about the UC Office of the President

DEPARTMENT OVERVIEW

UC Systemwide Procurement is the procurement/supply chain hub for the University of California system, with over $10 billion in annual spend. We partner with campus procurement offices to develop and implement systemwide supply chain strategies and policies that leverage UC's vast purchasing power to optimize spend and deliver positive social and environmental impact. Systemwide Procurement is transforming how UC purchases goods and services to maximize benefit to the UC system while improving quality and service to our campuses and beyond. We apply best-in-class sourcing methods with emphasis on sustainability and supplier diversity, invest in leading tools and technology, and cultivate strategic supplier partnerships to source the highest quality products and services for the absolute best value. Nationally, UC Procurement is a public procurement role model. As a lead agency for cooperative purchasing, UC contracts are leveraged by over 3,500 public education and government agencies in all 50 states. These organizations depend on and benefit from UC's expertise, knowledge, reputation, and economies of scale to minimize spend and maximize value. UC Systemwide Procurement fosters an environment for continuous improvement and a growth mindset culture. Our team of approximately 50 dedicated professionals is comprised of specialized portfolio sourcing managers, highly skilled data analysts, efficiency-driven business analysts, knowledgeable functional area administrators, and responsive support staff. UC Systemwide Procurement is a high-performing strategic department essential to the financial and operational health of the University of California, with high impact at the state and national levels.

POSITION SUMMARY

The Director, Change Management and Strategic Communications serves on the Systemwide Procurement Extended Leadership Team and manages the department's Communications Team. This role works in partnership to develop strategic change management, communication and training plans, and leads the delivery of impactful organizational change and effective and measurable stakeholder communications and trainings within Systemwide Procurement and across the university-wide UC Procurement stakeholder populations. Recognized as an influential leader and change management and communications expert, the Director brings wide-ranging experience, and applies organizational development and change management concepts to meet the organization's unique needs and specific objectives, and to resolve complex procurement-related challenges with university-wide impact. The Director collaborates across stakeholder groups and functional areas, aligns the broader organization to key concepts, builds support for unprecedented initiatives, and motivates the organization and stakeholders to adapt and adopt new processes and approaches for continuous improvement and Procurement transformation. 

Key Responsibilities

• 35% CHANGE MANAGEMENT STRATEGY, DELIVERY AND ASSESSMENT Develop and deliver comprehensive change management, communications and training strategies to align with organizational needs and objectives internal to Systemwide Procurement and across the broad UC Procurement base of stakeholders, including leadership, external partners and suppliers. Provide significant influence on identifying and framing systemic organizational issues and formulating approaches for addressing. Advance major organization initiatives through strategic planning and execution. Develop key performance indicators (KPIs) and metrics to assess, measure and report on impact and effectiveness of tools, processes and approaches of change management activity and strategy. Regularly evaluate and adjust strategies based on performance data. Design and implement employee engagement programs to cultivate a positive and inclusive work environment. Measure and analyze employee sentiment to continuously improve engagement initiatives. Serve as a Knowledge Expert on Industry Trends and Best Practices.
• 35% STRATEGIC COMMUNICATIONS LEADERSHIP Serve as the communications lead and represent Systemwide Procurement and UC Procurement in location-wide and systemwide engagements. Ensure consistent team coordination with other UC and UC Office of the President communication initiatives, ensuring compliance with all University policies, branding and best practices. Support UC Procurement leadership in communicating key initiatives and delivering organization messaging in a strategic and impactful way. Develop and implement strategic communication plans, tools and processes to motivate and engage colleagues and stakeholders and achieve objectives and meet organizational goals. Ensure consistent messaging across all channels for a cohesive organizational image. Identify gaps and synergies in training and communication activities, proactively solving resource allocation to meet organizational needs. Lead, manage, and mentor a team of communication professionals, fostering professional development and an innovative team culture.
• 20% ORGANIZATIONAL EFFECTIVENESS Consult with leaders across Systemwide Procurement, UC Office of the President, UC campuses, suppliers, and community stakeholders to enhance organizational strengths and address challenges. Ensure procurement and organizational effectiveness, building continuous improvement pathways to excellence. Stay abreast of industry trends, emerging communication technologies and best practices, and actively seek out opportunities to apply to UC Procurement. Implement innovative communication approaches to build support and engagement on operational excellence and organizational effectiveness activities. Provide strategic guidance on messaging to maintain and enhance UC Procurement's reputation. Develop and implement crisis communication plans for prompt and transparent issue resolution. Design and implement employee engagement opportunities to support a positive and inclusive work environment and high performing teams. Measure and analyze employee sentiment to continuously improve engagement initiatives.
• 10% TEAM LEADERSHIP Lead, manage, and mentor a team of communication professionals, fostering professional development and an innovative team culture. Provide pathways for team members to strengthen skills that align with the current marketplace and the organization's direction, including the areas of strategic planning, new and evolving communication channels, innovative tools and training approaches, and advances in technology. Provide guidance and direction and offer coaching and constructive feedback to ensure efforts are effective and aligned to meet objectives.

Experience
Required Qualifications

• Min 10 years of related experience leading complex, mission-critical strategic Change Management or communication initiatives, including 5 years of managing a team of direct reports.

Preferred Qualifications

• Min 5 years Direct Strategic Sourcing or Procurement process experience.
• Min 4 years Large-scale Change Management in matrixed organization.
• Min 2 years Procurement, supply-chain organization leadership.

Skills and Abilities
Required Qualifications

• Thorough knowledge of organization and system operations, protocols and procedures.
• Demonstrated people leadership and management to lead teams, including management of staff performance and development, team building and communications, resolution of issues and conflicts, review and approval of work, and hiring and training employees and skilled contractors/consultants.
• Highly developed diplomacy, influential and interpersonal skills to work effectively across the organization at all levels.
• Advanced knowledge of organizational theory and ability to translate into practice and advanced knowledge of organizational consulting.
• Large-scale influence-driven organizational change management experience.
• Strong communication skills and demonstrated examples of delivery against projects requiring broad stakeholder alignment and communication needs.
• Able to interpret and communicate highly complex, highly technical information in a clearly and concisely, both verbally and in writing.
• Ability to navigate complex organizational structures, influence stakeholder decision making and drive collaboration.
• Successful delivery of organizational change via cross-functional collaboration.
• Organizational agility and flexibility to adapt to evolving business needs and organizational priorities.
• Demonstrated commitment to maintaining confidentiality and integrity in communication practices.
• Excellent skills to work collaboratively and act persuasively in sensitive situations.
• Excellent skills with influencing without direct authority
• Able to motivate and energize teams.
• Skills in conflict management techniques.
• Advanced project management skills.
• Skills in establishing and implementing customer service standards.

Education
Required Qualifications

• Bachelor's degree in Communications, Marketing, Business, Public Administration or related area and/or equivalent experience / training.

Preferred Qualifications

• Advanced degree in related area.

Licenses and Certifications
Required Qualifications

• Lean Six Sigma Certification or equivalent mastery.

Travel Requirements
25% Travel to campuses as needed

SPECIAL CONDITIONS

This position has been approved for a hybrid work arrangement. The person hired will be required to reside in the state of California and will be asked to report to work on-site at UC's Office of the President (UCOP) located in Oakland, CA at least two days per week, subject to change.

SALARY AND BENEFITS

Job Title
Organizational Dev Manager 2

Job Code
000565

Salary Grade
Grade 27

Payscale:
$185,000 - $208,000, commensurate with experience

Full Salary Range:
$129,600 - $254,400

The University of California, Office of the President, is required to provide a reasonable estimate of the compensation range for this role. This range takes into account the wide range of factors that are considered in making compensation decisions including but not limited to experience, skills, knowledge, abilities, education, licensure and certifications, and other business and organizational needs. It is not typical for an individual to be offered a salary at or near the top of the range for a position. Salary offers are determined based on final candidate qualifications and experience. The full salary range shows the growth potential for this position and the pay scale is the budgeted salary or hourly range that the University reasonably expects to pay for this position.

Benefits: For information on the comprehensive benefits package offered by the University visit: Benefits of Belonging

ADDITIONAL INFORMATION

HOW TO APPLY

Please be prepared to attach a cover letter and resume with your application.

APPLICATION REVIEW DATE

The first review date for this job is June 14, 2024. The position will be open until filled.

CONDITIONS OF EMPLOYMENT

Background Check Process: Successful completion of a background check is required for this critical position. Background check process at UCOP

Smoke Free Work Environment: The University of California, Office of the President, is smoke & tobacco-free as of January 1, 2014. UC Smoke & Tobacco Free Policy

As a condition of employment, you will be required to comply with the University of California Policy on Vaccination Programs, as may be amended or revised from time to time. Federal, state, or local public health directives may impose additional requirements.

EEO STATEMENT

The University of California, Office of the President, is an Equal Opportunity/Affirmative Action Employer.  All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age or protected veteran status. For the University of California's Affirmative Action Policy please visit:  https://policy.ucop.edu/doc/4010393/PPSM-20.  For the University of California's Anti-Discrimination Policy, please visit: https://policy.ucop.edu/doc/1001004/Anti-Discrimination.

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