Description
Job Description
UC Title: PAT BILL AND COLL REPR 3
Position Number: 40860043
Reports to: Patient Billing & Coll Supv 1
Working Title: Lead Coordinator, SBO
Cost Center: Shared Business Office (428551)
Bargaining Unit: No Bargaining Unit
FLSA: Exempt
Date Created: 12/06/2021
Job Code: 004543
Hours: 40
Shift: Not Applicable
FTE: 1
Position Summary:
Incumbent serves as a resource to staff in handling and troubleshooting difficult accounts, monitoring workflow, monitoring productivity and identifying underlying Self Pay and Balance After AR issues and make recommendations for resolving such issues. Assists with patient questions and concerns, responding in a timely manner.
Total Compensation
In addition to the salary range listed below, we offer a wealth of benefits to make working at UCI even more rewarding. These benefits may include medical insurance, sick and vacation time, retirement savings plans, and access to a number of discounts and perks. Please utilize the links listed here to learn more about our:
Compensation practices (https://www.hr.uci.edu/partnership/totalrewards/compensation.php) and
Benefits (https://careersucirvine.ttcportals.com/pages/benefits).
Salary Range:
Annual Rate Minimum $61,100.00 Midpoint $84,100.00 Maximum $107,100.00
Required Qualifications:
Ability to establish and maintain effective working relationships across the Health System
Ability to maintain a work pace appropriate to the workload
Must demonstrate customer service skills appropriate to the job
Excellent written and verbal communication skills in English
Minimum 5 years experience in medical billing and/or clinical customer service and handling patient account issues
Must have hospital and physician working experience in billing, self pay and and balance after collections
Previous experience working within healthcare collection
Must possess the skill, knowledge and ability essential to the successful performance of assigned duties
Strong leadership and interpersonal skills
Knowledge of CPT, HCPCS and ICD-10 coding, authorization requirements and related documentation
Ability to analyze and resolve complex problems
Preferred Qualifications:
Knowledge of University and medical center organizations, policies, procedures and forms
Conditions of Employment:
The University of California, Irvine (UCI) seeks to provide a safe and healthy environment for the entire UCI community. As part of this commitment, all applicants who accept an offer of employment must comply with the following conditions of employment:
- Background Check and Live Scan
- Legal Right to Work in the United States
- Vaccination Policies
- Smoking and Tobacco Policy
- Drug Free Environment
The following additional conditions may apply, some of which are dependent upon business unit or job specific requirements.
- California Child Abuse and Neglect Reporting Act
- E-Verify
- Pre-Placement Health Evaluation
Details of each policy may be reviewed by visiting the following page: https://hr.uci.edu/new-hire/conditions-of-employment.php
Closing Statement:
The University of California, Irvine is an Equal Opportunity/Affirmative Action Employer advancing inclusive excellence. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or other protected categories covered by the UC nondiscrimination policy.
We are committed to attracting and retaining a diverse workforce along with honoring unique experiences, perspectives, and identities. Together, our community strives to create and maintain working and learning environments that are inclusive, equitable and welcoming.
UCI provides reasonable accommodations for applicants with disabilities upon request. For more information, please contact UCI's Employee Experience Center (EEC) at eec@uci.edu or at (949) 824-0500, Monday – Friday from 8:30 a.m. – 5:00 p.m.
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