Description
Job Description
Essential Duties:
1. Displays competence in using special telephone functions (conference call, dictation line, transferring calls, etc.)
2. Follows proper procedure when scheduling examinations, gives proper instructions to patients and provides educational materials for appropriate examinations.
3. Follows proper procedure for patients who do not have physician orders, whose orders may be unclear or who do not have an appointment.
4. Follows proper protocol to relay messages to all diagnostic imaging personnel
5. Competently pages radiology personnel or physicians for call backs and follows established protocols and guidelines.
6. Competently processes patient requisitions according to department protocol, determines the proper order in which to process requests and distributes to proper area.
7. Competently and accurately schedules patient examinations at appropriate times, demonstrates knowledge of these examinations and obtains supervisor approval for additional time slots.
8. Competently and accurately finds and reads reports via telephone to physician's or their office, faxes reports as needed and follows up for any additional information needed.
9. Displays competence in maintaining radiology records including film check out, filing reports or jackets and distributing reports to nursing units.
10. Follows proper department procedure in typing flashcards, puck stickers, and using downtime request forms.
11. Accurately types and processes the radiology daily schedules according to established guidelines.
12. Displays competence in use of all equipment utilized by front office personnel including computer programs, printers, copying machine, typewriter and fax.
13. Follows department protocol when equipment malfunctions and can do some trouble-shooting as is appropriate.
14. Performs all other duties as assigned.
Education and Experience
Required: Minimum Education: High school diploma or equivalent preferred. Minimum Experience: Medical office experience preferred.
Preferred Skills and Abilities: Knows basic computer skills, can type accurately (although speed is not an issue), knows alphabet and numbering system in order to file accurately, exhibits enhanced communications skills to deal with a variety of customer types, is personable and out-going. Familiarity with medical terminology.
Conditions of Employment:
The University of California, Irvine (UCI) seeks to provide a safe and healthy environment for the entire UCI community. As part of this commitment, all applicants who accept an offer of employment must comply with the following conditions of employment: • Background Check and Live Scan • Legal Right to Work in the United States • Vaccination Policies • Smoking and Tobacco Policy • Drug Free Environment The following additional conditions may apply, some of which are dependent upon business unit or job specific requirements. • California Child Abuse and Neglect Reporting Act • E-Verify • Pre-Placement Health Evaluation Details of each policy may be reviewed by visiting the following page: https://hr.uci.edu/newhire/conditions-of-employment.php
Closing Statement:
The University of California, Irvine is an Equal Opportunity/Affirmative Action Employer advancing inclusive excellence. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or other protected categories covered by the UC nondiscrimination policy. We are committed to attracting and retaining a diverse workforce along with honoring unique experiences, perspectives, and identities. Together, our community strives to create and maintain working and learning environments that are inclusive, equitable and welcoming. UCI provides reasonable accommodations for applicants with disabilities upon request. For more information, please contact UCI's Employee Experience Center (EEC) at eec@uci.edu or at (949) 824-0500, Monday – Friday from 8:30 a.m. – 5:00 p.m.
Apply on company website
Find Connections via Linkedin
