Description
Responsibilities include but are not limited to:
- Provide functional support for FIS core banking applications such as IBS, Image Centre.
- Manages assigned projects through various stages of the process to meet the proposed project schedule.
- Act as a change and processing agent for Bank Control configurations and Mass Exchange changes on IBS.
- Serve as main point of contact to working with internal business partners to solve and troubleshoot open questions or issues on core banking applications.
- Engage closely with key stakeholders in business, technology and project management team to provide transparency and provide reports on progress, risks and issues.
- Understand needs of functionality gaps for business partners and work with them to provide solutions.
- Help educate business partners on FIS business applications use and capabilities.
- Work with Learning and Development teams to educate so they can create training materials.
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