Description
Responsibilities include but are not limited to:
- Build best in class technical Platform and Infrastructure solutions on a hybrid Cloud to address requirements for scalability, reliability, security, and performance.
- Work across geographically dispersed and integrated project teams to develop the strategy, architecture, roadmaps, design, and implementation of Cloud Platform & Infrastructure solutions.
- Provide leadership, vision, and oversight across the engineering pillars to provide holistic end to end solutions.
- Create a collaborative culture through robust communication, governance, and partnership with internal and external entities.
- Design and implement an enterprise management program focused on a best-in-class solutions across the technology platforms for impact analysis, design, and resiliency reviews.
- Design and Implement Hybrid Cloud architecture.
- Develop and manage Cloud Center of Excellence.
- Defined architecture patterns for Private and Public cloud.
- Preference for Cloud Native and Serverless architecture
- Container based architectures.
- Hybrid environment to include general compute, network, and storage.
- Highly available designs to support platforms with varying business RTO/RPO requirements.
- Multi-service, inter-network, hybrid connectivity optimized for multiple LOB applications and data integration.
- Deploy Infrastructure as Code automation capabilities (Terraform, ARM, Cloud Formation etc.).
- Develop DevSecOps practice and onboarding program to accelerate application deployment.
- Environment strategy - management, deployment, and configuration management.
- Operational security and excellence programs (i.e.: logging and monitoring strategies)
- Infrastructure training - Cloud training program, best practices, Infrastructure as Code, etc.
- Defined architecture patterns for Private and Public cloud.
- Lead and coordinate the work of an integrated project teams comprised of developers, subject matter experts, database administrators, system administrators, and system architects for program to implement and maintain enterprise-level information technology applications.
- Accountable for the development, monitoring, and compliance to the relevant budget.
- Drive optimal forecasting, capacity planning across the services areas for high availability, lifecycle management and disaster recovery planning (DRP)
- Responsible for the quality and performance of the services provided from managed service providers.
- Provides direction to the team to ensure the managed service partners have the necessary process, tools, and support to be successful.
- Works with the operations teams, Managed Service Partners, and Vendor Management, as appropriate, to ensure the equipment and services adhere to our over-arching strategy, standards, and policies.
- Partner with the Vendor Performance Management to provide input on ensuring that the relevant managed service provider(s) adheres to contractual and commercial obligations (e.g., ARCs, RRCs, SLA credits, etc.)
- Document and communicate roadmaps, standards and business continuity planning as well as serve as the focal point for all technology and related matters.
- Manage the budget responsibly for in-scope related services, as well as prioritization and recommendations of capital investments and adoption.
- Ensure high quality and performance of the services provided from SaaS providers.
- Sponsor engineering topics, related projects, and continuous transformation efforts.
- Maintain professional knowledge of current trends and developments IT Infrastructure synergies across the technology pillars.
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