Sales Associate (Personal Banker - Madison) Job Listing at Valley National Bank in New York, NY (Job ID 20-589)

Description

The Sales Associate will perform a variety of routine banking transactions while identifying, recommending and selling additional bank products and services.   Responsibilities include but are not limited to:

• Service customers by performing all monetary transactions; sells all bank products and assists with other service needs. Meets with customers to maximize sales opportunities.
• Discuss/sell loan products to existing and prospective customers.
• Responsible for achieving individual sales, referral and service quality goals.
• Opens new accounts, i.e. checking, savings, certificate of deposit and IRA's.
• Utilize technology such as Teller Scanning Equipment, Cash Recycling and Cash Dispensing machines and support customers in the use of Coin Machines.
• Adhere to the VNB Code of Conduct and Service Quality Standards.
• Perform duties related to balancing individual cash and end of day proof.
• Perform office work as necessary or assigned.
• Identify cross-sell opportunities and make referrals.
• Comply with the Secure and Fair Enforcement for Mortgage Licensing Act (S.A.F.E. Act) requirements and, where applicable, registration requirements.
• Follow bank established guidelines regarding customer service and deliver excellent customer service in accordance with Valley's mission statement.
• Maintain compliance with Bank's established dress code.
• Assist in community events.
• Perform other duties in absence of management.