Description
SHIFT: 10pm-6:30am (Shift subject to change based on business needs)
Job Overview:
The Gaming Technician I maintain the operational order of all gaming machines and related equipment.
Purpose:
Our genuine engagement and positive energy provide guests an escape from their routine into our exciting fantasy world of fun, chance, and possibility, where everyone feels a sense of belonging and importance.
Value System:
Our enthusiastic commitment to our purpose inspires and empowers us to do everything right, have fun, and be the best. We will be recognized fairly, elevating our levels of personal accountability, and focus on our customer. The resulting creation of wealth will grow opportunities for all.
Duties and Responsibilities:
Reviews and analyzes reports related to game equipment performance
Prepares and tests gaming machines
Maintains a sense of urgency in responding to calls for assistance or when dispatched
Conducts scheduled preventive maintenance on all assigned electronic bingo gaming devices
Moves and installs machines as needed
Researches and diagnoses game equipment malfunctions
Troubleshoots, reads meters and performs regular maintenance
Communicates all information to fellow Technicians and Game Management
Takes initiative to ask for and offer help to guests, co-associates and management
Works closely with Vendor Technicians
Adheres to MICS/TICS, Company and Departmental Expectations
Helps maintain a working inventory of parts and supplies
Other duties & responsibilities as assigned
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