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Client Care Specialist
City National Bank - Newark, DE
CLIENT CARE SPECIALIST WHAT IS THE OPPORTUNITY? The Client Care Specialist is responsible for responding to and handling a broad range of complex operational issues for all CNB client levels and all levels of bank colleagues, delivering an exceptional client service experience aligned with our City National Brand promise. Manage client conversations with a focus o...
Change Consultant
City National Bank - Los Angeles, CA
CHANGE CONSULTANT WHAT IS THE OPPORTUNITY? The purpose of the Change Consultant is to support the execution of City National Bank's Strategic Priorities through application of the bank's Enterprise Change Enablement & Adoption (ECEA) methodology and tools at the project level including creation and execution of required deliverables and supporting material in part...
Client Care Specialist
City National Bank - Newark, DE
CLIENT CARE SPECIALIST Hybrid Schedule: 3 Days in office/ 2 Days remote Hours: Mon- Fri 11am - 8pm or 1130am -830 or 12-9pm EST WHAT IS THE OPPORTUNITY? The Client Care Specialist is responsible for responding to and handling a broad range of complex operational issues for all CNB client level...
Product Manager III - AgilLink
City National Bank - El Segundo, CA
PRODUCT MANAGER III - AgilLink WHAT IS THE OPPORTUNITY? AgilLink is a specialized accounting application designed to support the needs of entertainment business managers and family offices. In this role, you will continue developing products and services to deepen the AgilLink footprint within the markets we serve. The Product Management function inc...
Manager II Fraud Operations/Servicing
City National Bank - Newark, DE
MANAGER II FRAUD OPERATIONS/SERVICING WHAT IS THE OPPORTUNITY? Responsible for effectively managing, developing, mentoring and motivating colleagues and Supervisors involved in Card Servicing and Card Fraud Prevention functions that include back office fraud prevention operations and/or inbound and outbound fraud services. Responsible for ensuring the daily operat...
Client Care Specialist
City National Bank - Newark, DE
CLIENT CARE SPECIALIST Hybrid- In Office 3x Weekly Schedule: M-F 12-6pm EST WHAT IS THE OPPORTUNITY? The Client Care Specialist is responsible for responding to and handling a broad range of complex operational issues for all CNB client levels and all levels of bank colleagues, delivering an exceptional client s...
Client Care Specialist
City National Bank - Newark, DE
CLIENT CARE SPECIALIST Hybrid- In Office 3x Weekly Schedule: M-F 12-6pm EST WHAT IS THE OPPORTUNITY? The Client Care Specialist is responsible for responding to and handling a broad range of complex operational issues for all CNB client levels and all levels of bank colleagues, delivering an exceptional client service ...
Strategic Change Manager
City National Bank - Los Angeles, CA
STRATEGIC CHANGE MANAGER WHAT IS THE OPPORTUNITY? The purpose of the Strategic Change Manager is to support the execution of City National Bank's Strategic Priorities through application of the bank's Enterprise Change Enablement & Adoption (ECEA) methodology and tools at the enterprise portfolio level including creation and execution of required deliverables and ...
Banking Operations Lead
City National Bank - Los Angeles, CA
BANKING OPERATIONS LEAD - Special Situations Group: Hybrid Schedule, Los Angeles, CA., Charlotte, NC., or Newark, DE. WHAT IS THE OPPORTUNITY? This position is responsible for conducting day to day support of the Deposit Operations department. Key responsibilities include the following: ACH processing including Unauthorized ACH claims, review ...
Manager of Audit Sr- Banking
City National Bank - Los Angeles, CA
MANAGER OF AUDIT SR- BANKING WHAT IS THE OPPORTUNITY? The Senior Audit Manager will lead a team of auditors to assess the design and operating effectiveness of internal controls, adherence to regulatory requirements and Bank policies, and the effectiveness of operations of the Commercial, Consumer and Entertainment and Private Banking lines of business. The Senior...
Customer Care Specialist (Call Center)
Valley Bank - St. Petersburg, FL
Responsibilities include but are not limited to: Follow bank established guidelines regarding customer service and deliver an exceptional customer experience in accordance with Valley's mission statement. Manage all customer issues while maintaining the highest level of professionalism, provide thoughtful prompt resolution with empathy, poise a consistent voice with the on-goi...
Sr Customer Care Specialists (Call Center)
Valley Bank - St. Petersburg, FL
Responsibilities include but are not limited to: Follow bank established guidelines regarding customer service and deliver an exceptional customer experience in accordance with Valley's mission statement. Manage all customer issues while maintaining the highest level of professionalism; provide thoughtful prompt resolution with empathy; poise a consistent voice with the on-goi...
Customer Care Specialist (Call Center)
Valley Bank - Wayne, NJ
Responsibilities include but are not limited to: Follow bank established guidelines regarding customer service and deliver an exceptional customer experience in accordance with Valley's mission statement. Manage all customer issues while maintaining the highest level of professionalism, provide thoughtful prompt resolution with empathy, poise a consistent voice with the on-goi...
Customer Care Specialist (Call Center)
Valley Bank - Wayne, NJ
Responsibilities include but are not limited to: Follow bank established guidelines regarding customer service and deliver an exceptional customer experience in accordance with Valley's mission statement. Manage all customer issues while maintaining the highest level of professionalism, provide thoughtful prompt resolution with empathy, poise a consistent voice with the on-goi...
Customer Care Specialist (Call Center)
Valley Bank - Wayne, NJ
Responsibilities include but are not limited to: Follow bank established guidelines regarding customer service and deliver an exceptional customer experience in accordance with Valley's mission statement. Manage all customer issues while maintaining the highest level of professionalism, provide thoughtful prompt resolution with empathy, poise a consistent voice with the on-goi...
