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Complaint Administrator
City National Bank - Newark, DE
COMPLAINT ADMINISTRATOR WHAT IS THE OPPORTUNITY? Responsible for reviewing complaints entered into the complaints tracker to determine if the complaint was responded to timely, adequately, and completely to resolve or conclude the complaint for the customer or consumer and insuring regulatory assignments are accurately documented. WHAT WILL YOU DO? <...
Product Governance Manager
City National Bank - Wilmington, DE
PRODUCT GOVERNANCE MANAGER WHAT IS THE OPPORTUNITY? The First Line of Defense (1LOD) Shared Services organization, inclusive of the Product Governance function, develops and maintains tools and resources to support Business Controls Officers (BCOs) and 1LOD stakeholders in carrying out their responsibilities in a consistent and coordina...
Fraud Detection Specialist I
City National Bank - Newark, DE
FRAUD DETECTION SPECIALIST I WHAT IS THE OPPORTUNITY? A Fraud Detection Specialist level I, will review alerts/transactions that are flagged as potentially fraudulent, or out of pattern, based on the client's normal activity. Alerts and/or transactions may consist of various payment types and colleagues in this department are tasked with reviewing and verifying these alerted transac...
Fraud Detection Specialist I
City National Bank - Newark, DE
FRAUD DETECTION SPECIALIST I WHAT IS THE OPPORTUNITY? A Fraud Detection Specialist level I, will review alerts/transactions that are flagged as potentially fraudulent, or out of pattern, based on the client's normal activity. Alerts and/or transactions may consist of various payment types and colleagues in this department are tasked with reviewing and verifying these alerted transac...
Lead Shared Services Offboarding, Enablement and Oversight- BIS
City National Bank - Newark, DE
LEAD SHARED SERVICES OFFBOARDING, ENABLEMENT AND OVERSIGHT- BIS WHAT IS THE OPPORTUNITY? Responsible for driving the delivery of core control processes and enablement across Shared Services, which includes KYC, Operational Administration, and other regulatory functions. In addition, this senior leader will be responsible for defining the strategic uplift of the Sh...
Fraud Product Owner
City National Bank - Newark, DE
PRODUCT MANAGER III WHAT IS THE OPPORTUNITY? The Fraud Product Management function includes the following responsibilities:Develops, manages, and owns products and programs that support enterprise fraud defined strategies and initiatives and contribute to the bank's competitive edge in the marketplace. Develops and enhances strategic products to meet the...
Fraud Team Support Analyst
City National Bank - Newark, DE
FRAUD TEAM SUPPORT ANALYST WHAT IS THE OPPORTUNITY? Responsible for analytical and project support for Fraud operations, including: conducting analysis of transactional data for fraud trend evaluations, queries to analyze compromises, create and test rules for implementation, develop and provide fraud reporting and metrics. In addition, assist on various projects,...
Payments Fraud Analytics Lead
City National Bank - Newark, DE
PAYMENTS FRAUD ANALYTICS LEAD WHAT IS THE OPPORTUNITY? The Payments Fraud Analytics Lead, leads the Bank's fraud prevention and risk management activities for payment systems to mitigate both the Bank's and our clients' exposure to potential fraudulent activities. The manager is responsible for evaluating industry, client and situational/threat trends by payment type, as well as cro...
Fraud Detection Specialist I
City National Bank - Newark, DE
FRAUD DETECTION SPECIALIST I WHAT IS THE OPPORTUNITY? A Fraud Detection Specialist level I, will review alerts/transactions that are flagged as potentially fraudulent, or out of pattern, based on the client's normal activity. Alerts and/or transactions may consist of various payment types and colleagues in this department are tasked with reviewing and verifying th...
Fraud Detection Specialist I
City National Bank - Newark, DE
FRAUD DETECTION SPECIALIST I WHAT IS THE OPPORTUNITY? A Fraud Detection Specialist level I, will review alerts/transactions that are flagged as potentially fraudulent, or out of pattern, based on the client's normal activity. Alerts and/or transactions may consist of various payment types and colleagues in this department are tasked with reviewing and verifying th...
Team Lead Trust and Estate Administration
City National Bank - Wilmington, DE
TEAM LEAD TRUST AND ESTATE ADMINISTRATION WHAT IS THE OPPORTUNITY? Responsible for managing and directing all trust activities (e.g. conservatorships, testamentary/intervivos trust, estates, revocable and irrevocable trusts, guardianships and agencies) and the implementation of trust investment policies to promote the growth and profitability of assigned offices c...
Manager II Operations
City National Bank - Newark, DE
MANAGER II OPERATIONS WHAT IS THE OPPORTUNITY? City National Bank is looking for an FX Operations Manager within Capital Markets Operations. The ideal candidate will have a strong Foreign Exchange back-office knowledge. This role is responsible for processing/authorizing transactions that support Foreign Exchange Sales & Trading. This r...
Crisis Management Analyst
City National Bank - Newark, DE
CRISIS MANAGEMENT ANALYST WHAT IS THE OPPORTUNITY? The Crisis Management Analyst reports to the Supervisor of Crisis Management in the First Line of Defense. The position will assist in the development and implementation of all core activities of the Crisis Management Planning framework (Crisis Management, Incident Response, Testing, Tabletops, Training).  ...
Manager National Trust Business
City National Bank - Wilmington, DE
MANAGER NATIONAL TRUST BUSINESS WHAT IS THE OPPORTUNITY? This position is responsible for building and maintaining relationships with City National, RBC WM, RBC Alliance partners, and CNR Independent partners. Partner with the Chief Fiduciary officer and Head of Trust Administration to ensure that proposed new relationships are within CNB's RBC's risk appetite. Ac...
Control Testing /Reporting Lead 1LOD
City National Bank - Wilmington, DE
CONTROL TESTING /REPORTING LEAD 1LOD WHAT IS THE OPPORTUNITY? The 1LOD Control Testing/Reporting Lead is a key strategic and integral role for the overall success of the bank. This role is responsible for (i) with the guidance of Manager Control Testing/Reporting, responsible for building sustainable processes with appropriate risk mitigation activities; (ii) cons...