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Supervisor, Contact Center
Travis Credit Union - Vacaville, CA
Schedule: Monday-Saturday, Day off TBD 40 hours/week This position is 100% onsite at TCU Corporate Offices in Vacaville, California. Candidates must live within a reasonable commuting distance of the communities served by Travis Credit Union, which include the following counties: Alameda, Colusa, Contra Costa, Merced, Napa, Placer, Sacramento, Sa...
Manager, Contact Center
Travis Credit Union - Vacaville, CA
Schedule: M-Sat, 40 hours/week, Day off TBD Candidates must live within a reasonable commuting distance of the communities served by Travis Credit Union, which include the following counties: Alameda, Colusa, Contra Costa, Merced, Napa, Placer, Sacramento, San Joaquin, Solano, Sonoma, Stanislaus, and Yolo. We are unable to sponsor o...
Contact Center Associate
Harbor Freight Tools - Calabasas, CA
This is a remote position with a highly structured schedule and clear expectations. While you'll be working from home, the role demands full-time focus throughout your workday. It's ideal for someone who thrives in a disciplined, fast-paced environment. Our Contact Center Associates deliver exceptional service through phone and written channels. They handle troubleshooting, resolve is...
Contact Center Manager - Remote
Harbor Freight Tools - Calabasas, CA
Our Contact Center Managers lead and inspire their teams to provide an exceptional customer experience in every interaction with customers. They balance engagement and recognition with accountability for high performance. Our Contact Center Managers lead with vision, share the why's behind initiatives, and effectively manage change. They create a culture of high performance, accountability, con...
Senior Manager, Contact Center - Remote
Harbor Freight Tools - Calabasas, CA
Our Contact Center Sr Manager leads and inspires their teams to provide an exceptional customer experience in every interaction with customers. They balance engagement and recognition with accountability for high performance. Our Contact Center Sr Manager is future focused, develops strategic plans, leads with vision, shares the why's behind initiatives, and effectively manages change. They cre...
HR Contact Center Representative - REMOTE
Ryder - Tallahassee, FL
Job Seekers can review the Job Applicant Privacy Policy by clicking here (http://ryder.com/job-applicant-privacy-policy) . Job Description : Bi-lingual Spanish Preferred 10:30- 7pm CST Work Hours for the Role Summary Primary point of contact to help triage and resolve employee inqu...
Contact Center Representative - RETURNSHIP ELIGIBLE
Travis Credit Union - Vacaville, CA
Varying Shifts: Monday-Friday between the hours of 8:00am-6:15pm, Saturdays are required 8:45am-4:15pm Day off TBD 39 hours/ week 100% Onsite at TCU Headquarters in Vacaville, Ca. No Remote or Hybrid available. Candidates must live within a reasonable commuting dista...
Team Leader – Healthcare Contact Center (Member Services)
ResultsCX - Bengaluru, KA, India
Description Team Leader – Healthcare Contact Center (Member Services) Full Location: Bengaluru - IN We are seeking a dynamic and results-driven Team Leader to oversee and guide a team of customer service representatives working in a voice-based contact center supporting the US healthcare industry. The ideal candidate will ensure operational ex...
Senior IVR & Contact Center Engineer (NICE CXone / Genesys)
NJM Insurance Group - Trenton, NJ
The Sr. Telecom Apps Software Engineer (official NJM job title) will have extensive knowledge of the NICE CX1 platform and is responsible for the design and development of voice/email/chat solutions on the NICE suite of applications used by contact center staff. The person in this role will be the technical lead for IT and will be expected to translate software requirements into workin...
Client Services Professional II
City National Bank - Phoenix, AZ
CLIENT SERVICES PROFESSIONAL II WHAT IS THE OPPORTUNITY? The Client Care Specialist is responsible for responding to and handling a broad range of complex operational issues for all CNB client levels and all levels of bank colleagues, delivering an exceptional client service experience aligned with our City National Brand promise. Manage client conversations with a focus on quality....
Director, Customer Support Operations (Remote)
Bob's Discount Furniture - Manchester, CT
Job Overview The Director, Customer Support Operations leads both in-house and third-party contact center teams to deliver exceptional customer service and achieve organizational objectives. This role provides end-to-end operational oversight across contact center performance, vendor management, technology and process optimization, and team leadership. The Director uses data and cu...
Director, Customer Support Operations (Remote)
Bob's Discount Furniture - New York, NY
Job Overview The Director, Customer Support Operations leads both in-house and third-party contact center teams to deliver exceptional customer service and achieve organizational objectives. This role provides end-to-end operational oversight across contact center performance, vendor management, technology and process optimization, and team leadership. The Director uses data and cu...
Director, Customer Support Operations (Remote)
Bob's Discount Furniture - CT
Job Overview The Director, Customer Support Operations leads both in-house and third-party contact center teams to deliver exceptional customer service and achieve organizational objectives. This role provides end-to-end operational oversight across contact center performance, vendor management, technology and process optimization, and team leadership. The Director uses data and cu...
Director, Customer Support Operations (Remote)
Bob's Discount Furniture - MA
Job Overview The Director, Customer Support Operations leads both in-house and third-party contact center teams to deliver exceptional customer service and achieve organizational objectives. This role provides end-to-end operational oversight across contact center performance, vendor management, technology and process optimization, and team leadership. The Director uses data and cu...
Director, Customer Support Operations (Remote)
Bob's Discount Furniture - Boston, MA
Job Overview The Director, Customer Support Operations leads both in-house and third-party contact center teams to deliver exceptional customer service and achieve organizational objectives. This role provides end-to-end operational oversight across contact center performance, vendor management, technology and process optimization, and team leadership. The Director uses data and cu...
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