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Supervisor, Contact Center
Harbor Freight Tools - Calabasas, CA
Our Contact Center Supervisors lead their teams to provide an exceptional customer experience through phone and email communication by providing order information, product information, troubleshooting, issue resolution, and general customer support. In addition to general support, they may also lead highly skilled Associates to provide advanced support. Our Contact Center Supervisors have excel...
Contact Center Representative
Travis Credit Union - Vacaville, CA
Varying Shifts: Monday-Friday between the hours of 8:00am-6:15pm, Saturdays are required 8:45am-4:15pm Day off TBD - 39- 40 hours/ week 100% Onsite at TCU Headquarters in Vacaville, Ca. No Remote or Hybrid available. Candidates must live within a reasonable commuting distance of the communities ...
Contact Center Associate (Remote)
Harbor Freight Tools - Calabasas, CA
Our Contact Center Associates provide an exceptional customer experience through phone and email communication by providing order information, product information, product troubleshooting, issue resolution, and general customer support. Our Contact Center Associates have excellent communication skills and a strong desire to serve customers. They thrive on problem solving, thinking outside th...
OCS Contact Center Specialist
State of Vermont - Waterbury, VT
Overview Office of Child Support Contact Center Specialists require extensive customer service skills including patience, empathy, de-escalation skills and the ability to multitask proficiently within multiple computer systems simultaneously to deliver information in an accurate and professional manner while documenting cases appropriately. The position may encounter angry and e...
Financial Services Contact Center Team Lead
SS&C Technologies - Kansas City, MO
As a leading financial services and healthcare technology company based on revenue, SS&C is headquartered in Windsor, Connecticut, and has 27,000+ employees in 35 countries. Some 20,000 financial services and healthcare organizations, from the world's largest companies to small and mid-market firms, rely on SS&C for expertise, scale, and technology. Job Description ...
Financial Services Contact Center Team Lead
SS&C Technologies - MI
As a leading financial services and healthcare technology company based on revenue, SS&C is headquartered in Windsor, Connecticut, and has 27,000+ employees in 35 countries. Some 20,000 financial services and healthcare organizations, from the world's largest companies to small and mid-market firms, rely on SS&C for expertise, scale, and technology. Job Description ...
Financial Services Contact Center Team Lead
SS&C Technologies - Braintree, MA
As a leading financial services and healthcare technology company based on revenue, SS&C is headquartered in Windsor, Connecticut, and has 27,000+ employees in 35 countries. Some 20,000 financial services and healthcare organizations, from the world's largest companies to small and mid-market firms, rely on SS&C for expertise, scale, and technology. Job Description ...
Financial Services Contact Center Team Lead
SS&C Technologies - MA
As a leading financial services and healthcare technology company based on revenue, SS&C is headquartered in Windsor, Connecticut, and has 27,000+ employees in 35 countries. Some 20,000 financial services and healthcare organizations, from the world's largest companies to small and mid-market firms, rely on SS&C for expertise, scale, and technology. Job Description ...
Team Leader – Healthcare Contact Center (Member Services)
ResultsCX - Bengaluru, KA, India
Description Team Leader – Healthcare Contact Center (Member Services) Full Location: Bengaluru - IN We are seeking a dynamic and results-driven Team Leader to oversee and guide a team of customer service representatives working in a voice-based contact center supporting the US healthcare industry. The ideal candidate will ensure operational ex...
Assoc. Workforce Planner
Travis Credit Union - Vacaville, CA
Schedule: Monday - Friday, 40 hours/week Candidates must live within a reasonable commuting distance of the communities served by Travis Credit Union, which include the following counties: Alameda, Colusa, Contra Costa, Merced, Napa, Placer, Sacramento, San Joaquin, Solano, Sonoma, Stanislaus, and Yolo. For hybrid and remote roles, can...
WFM Resource Planning Analyst
ResultsCX - Bengaluru, KA, India
Description Full Location: Bengaluru - IN WFM Resource Planning Analyst The WFM Resource Planning Analyst provides vision and leadership to the Results organization in workforce management areas such as: Forecasting, Scheduling, and Analysis. The WFM Resource Planning Analyst will support processes to maximize workflow while m...
WFM Resource Planning Analyst
ResultsCX - Remote, Philippines
Description Full Location: Remote - PH WFM Resource Planning Analyst The WFM Resource Planning Analyst provides vision and leadership to the Results organization in workforce management areas such as: Forecasting, Scheduling, and Analysis. The WFM Resource Planning Analyst will support processes to maximize workflow while mini...
WFM Supervisor
ResultsCX - Bengaluru, KA, India
Description Full Location: Bengaluru - IN WFM Supervisor The Workforce Management Supervisor provides strategic direction and leadership to the Results site call center operations in areas of Real Time Management, Intraday Analysis, Forecasting and Scheduling, Capacity Planning and Login Administration. We expect g...
WFM Analyst
ResultsCX - Bengaluru, KA, India
Description Full Location: Bengaluru - IN WFM Analyst Our WFM Analyst provides optimal scheduling solutions to the ResultsCX organization in workforce management areas such as: optimal schedules, coaching/meeting training scheduling and proactive view into intraday staffing with recommendations to ensure both internal and clie...
Trainer – Healthcare Voice Process
ResultsCX - Bengaluru, KA, India
Description Trainer Full Location: Bengaluru - IN We are seeking an enthusiastic and skilled Trainer to join our healthcare contact center team in Bengaluru . This role is ideal for candidates with excellent voice and communication skills, a passion for training, and a strong understanding of healthc...
