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Supervisor, Contact Center
Travis Credit Union - Vacaville, CA
Schedule: Monday-Saturday, Day off TBD 40 hours/week This position is 100% onsite at TCU Corporate Offices in Vacaville, California. Candidates must live within a reasonable commuting distance of the communities served by Travis Credit Union, which include the following counties: Alameda, Colusa, Contra Costa, Merced, Napa, Placer, Sacramento, Sa...
Contact Center Super Agent
NFM - Omaha, NE
At Nebraska Furniture Mart (NFM), we've been hiring friends since 1937—people who share our passion for helping customers feel right at home. If you share our vision, we invite you to be one of us! People love working here! Named one of Furniture Today's Best places to work, and here a few reasons why: A FUN, stable work environment, with no layoffs in our history. A safe place t...
Associate, Member Contact Center
NRECA - Lincoln, NE
Job Description Job Title: Associate, Member Contact Center Work Location: Lincoln, NE Work Schedule: Hybrid Schedule, 3-days in office; 2 days out of office Work Hours: Monday – Friday, 10:15 – 7:00 p.m. Join a Mission-Driven Organization We're seeking someone who is passionate about service excellence and telephone customer service to join our Me...
Assoc. Contact Center QA Specialist
Travis Credit Union - Vacaville, CA
Schedule: M-F 40 hours/week Candidates must live within a reasonable commuting distance of the communities served by Travis Credit Union, which include the following counties: Alameda, Colusa, Contra Costa, Merced, Napa, Placer, Sacramento, San Joaquin, Solano, Sonoma, Stanislaus, and Yolo. For hybrid and remote roles, candidates are still required ...
Contact Center Representative - RETURNSHIP ELIGIBLE
Travis Credit Union - Vacaville, CA
Varying Shifts: Monday-Friday between the hours of 8:00am-6:15pm, Saturdays are required 8:45am-4:15pm Day off TBD 39 hours/ week 100% Onsite at TCU Headquarters in Vacaville, Ca. No Remote or Hybrid available. Candidates must live within a reasonable commuting dista...
HR Contact Center Representitive I - REMOTE
Ryder - Carson City, NV
Job Seekers can review the Job Applicant Privacy Policy by clicking here (http://ryder.com/job-applicant-privacy-policy) . Job Description : WORK HOURS: 10:30am CST-7pm CST M-F Summary Primary point of contact to help triage and resolve employee inquiries and concerns. This position requires daily contact...
Team Leader – Healthcare Contact Center (Member Services)
ResultsCX - Bengaluru, KA, India
Description Team Leader – Healthcare Contact Center (Member Services) Full Location: Bengaluru - IN We are seeking a dynamic and results-driven Team Leader to oversee and guide a team of customer service representatives working in a voice-based contact center supporting the US healthcare industry. The ideal candidate will ensure operational ex...
Senior IVR & Contact Center Engineer (NICE CXone / Genesys)
NJM Insurance Group - Trenton, NJ
The Sr. Telecom Apps Software Engineer (official NJM job title) will have extensive knowledge of the NICE CX1 platform and is responsible for the design and development of voice/email/chat solutions on the NICE suite of applications used by contact center staff. The person in this role will be the technical lead for IT and will be expected to translate software requirements into workin...
Real Time Scheduling Analyst
NJM Insurance Group - Trenton, NJ
The Real Time Analyst position plays a crucial role in monitoring and managing the performance of the Contact Center in real-time. This role is responsible for real-time monitoring of queues, ensuring the correct number of agents are available to answer forecasted volume of incoming calls across all queues and intervals within the contact center environment. They will be accountable for moni...
Real Time Scheduling Analyst
NJM Insurance Group - Hammonton, NJ
The Real Time Analyst position plays a crucial role in monitoring and managing the performance of the Contact Center in real-time. This role is responsible for real-time monitoring of queues, ensuring the correct number of agents are available to answer forecasted volume of incoming calls across all queues and intervals within the contact center environment. They will be accountable for moni...
Client Services Professional II
City National Bank - Phoenix, AZ
CLIENT SERVICES PROFESSIONAL II WHAT IS THE OPPORTUNITY? The Client Care Specialist is responsible for responding to and handling a broad range of complex operational issues for all CNB client levels and all levels of bank colleagues, delivering an exceptional client service experience aligned with our City National Brand promise. Manage client conversations with a focus on quality....
Client Services Professional II
City National Bank - Phoenix, AZ
CLIENT SERVICES PROFESSIONAL II WHAT IS THE OPPORTUNITY? The Client Care Specialist is responsible for responding to and handling a broad range of complex operational issues for all CNB client levels and all levels of bank colleagues, delivering an exceptional client service experience aligned with our City National Brand promise. Manage client conversations with a focus on quality....
Client Services Professional II
City National Bank - Phoenix, AZ
CLIENT SERVICES PROFESSIONAL II WHAT IS THE OPPORTUNITY? The Client Care Specialist is responsible for responding to and handling a broad range of complex operational issues for all CNB client levels and all levels of bank colleagues, delivering an exceptional client service experience aligned with our City National Brand promise. Manage client conversations with ...
Client Services Professional II
City National Bank - Phoenix, AZ
CLIENT SERVICES PROFESSIONAL II WHAT IS THE OPPORTUNITY? The Client Care Specialist is responsible for responding to and handling a broad range of complex operational issues for all CNB client levels and all levels of bank colleagues, delivering an exceptional client service experience aligned with our City National Brand promise. Manage client conversations with ...
Client Services Professional II
City National Bank - Phoenix, AZ
CLIENT SERVICES PROFESSIONAL II WHAT IS THE OPPORTUNITY? The Client Care Specialist is responsible for responding to and handling a broad range of complex operational issues for all CNB client levels and all levels of bank colleagues, delivering an exceptional client service experience aligned with our City National Brand promise. Manage client conversations with ...
