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Team Leader – Healthcare Contact Center (Member Services)
ResultsCX - Bengaluru, KA, India
Description Team Leader – Healthcare Contact Center (Member Services) Full Location: Bengaluru - IN We are seeking a dynamic and results-driven Team Leader to oversee and guide a team of customer service representatives working in a voice-based contact center supporting the US healthcare industry. The ideal candidate will ensure operational ex...
QA Analyst
ResultsCX - Bengaluru, KA, India
Description QA Analyst Full Location: Bengaluru - IN We are looking for a detail-oriented and analytical QA Analyst to join our contact center team. The QA Analyst will be responsible for monitoring and evaluating the performance of agents to ensure they meet quality standards, compliance requirements, and client expectations. This role is id...
Trainer
ResultsCX - Bengaluru, KA, India
Description Trainer Full Location: Bengaluru - IN We are seeking an enthusiastic and skilled Trainer to join our healthcare contact center team in Bengaluru . This role is ideal for candidates with excellent voice and communication skills, a passion for training, and a strong understanding of call center training processes. As a Tra...
Supervisor, Quality Assurance
ResultsCX - Bengaluru, KA, India
Description Supervisor, Quality Assurance Full Location: Bengaluru - IN The Supervisor, Quality Assurance is responsible in communicating Customer Experience trends and updates to internal and external customers. This position is cross skilled in 3 or more accounts and has expert analytical skills and provides advanced ...
Supervisor, Operations
ResultsCX - Bengaluru, KA, India
Description Supervisor, Operations Full Location: Bengaluru - IN Are you positive, motivated and ready to learn in a fast-paced environment? This is an opportunity to work in a friendly atmosphere, be recognized for your success, and make a difference. At ResultsCX, we are focused on providing exceptional customer service to our clients and m...
Operations Manager
ResultsCX - Bengaluru, KA, India
Description Operations Manager Full Location: Bengaluru - IN As Operations Manager in ResultsCX, you will be responsible for developing and maintaining relationships as the single point of contact for internal and external information regarding specific client program. This role manages Customer Service teams, monitors and tracks deliverable t...
Recruiter
ResultsCX - Bengaluru, KA, India
Description Recruiter Full Location: Bengaluru - India The #Ja-job_title drives the identification and attraction of talent through strategic marketing, diversity outreach, campus initiatives, passive recruiting, and social media. In this role you will: Lead the talent acquisition process from requisition app...
Accounts Receivable Analyst
ResultsCX - Bengaluru, KA, India
Description Accounts Receivable Analyst Full Location: Bengaluru - IN The Accounts Receivable Analyst works within the accounting team, assisting with the functions pertaining to Client billing and collections. We expect greater of ourselves... What's Your Greater? Come find it at ResultsCX! In t...
Real Time Analyst - Seasonal
ResultsCX - Bengaluru, KA, India
Description Real Time Analyst - Seasonal Full Location: Bengaluru - IN Real Time Analyst - Seasonal The Real Time Analyst - Seasonal is responsible for monitoring statistics, staffing adherence, list penetration and client key performance indicators. The Real Time Analyst - Seasonal must take actions to ensure the enterprise achieves i...
Sr. Software Engineer
ResultsCX - Bengaluru, KA, India
Description Sr. Software Engineer Full Location: Bengaluru - IN Our Sr. Software Engineer designs and develops software applications. Performs coding, debugging, testing, and troubleshooting throughout the application development process with a focus on adding value to our product line. The Sr. Software Engineer is...
Lead Software Engineer
ResultsCX - Bengaluru, KA, India
Description Lead Software Engineer Full Location: Bengaluru - IN Our Lead Software Engineer will work on Application Integration team. This team is primarily responsible for managing the day-to-day operations of the development, maintenance, testing and deployment of solutions to integrate internal and third party and en...
Director, Marketing - Internal Communications
ResultsCX - Bengaluru, KA, India
Description Director, Marketing - Internal Communications Full Location: Bengaluru - IN The Director, Marketing - Internal Communications is responsible for developing and executing the company's global employee communications strategy, ensuring employees are informed, engaged, and aligned with business priorities. This ...
Customer Service Advisor - Voice
ResultsCX - Bengaluru, KA, India
Description Customer Service Advisor - Voice – Telecom Full Location: Bengaluru - IN Work onsite in our Bengaluru office! We're hiring a customer-focused Customer Service Advisor - Voice to join our contact centre team supporting broadband, TV, and landline customers. You'll be the...
Quality Assurance Analyst - Auto/ Home Insurance
ResultsCX - Bengaluru, KA, India
Description Quality Assurance Analyst - Auto/ Home Insurance Full Location: Bengaluru - IN We are looking for a detail-oriented and analytical Quality Assurance Analyst - Auto/ Home Insurance to join our contact center team. The Quality Assurance Analyst - Auto/ Home Insurance will be responsible for monitoring and evaluating the performance ...
IT Infrastructure Senior Engineer
ResultsCX - Bengaluru, KA, India
Description IT Infrastructure Senior Engineer Full Location: Bengaluru - IN Our IT Infrastructure Senior Engineer will work on maintaining and monitoring primarily the current telecommunications systems and network connectivity, design and support several call flows for multiple clients, support business needs to service inbound and outbound ...
