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Manager, Quality Assurance

ResultsCX - Pasig, NCR, Philippines

Description The Quality Assurance Manager ensures that all client goals related to providing monitoring and feedback from transactions, reporting, and management of the Quality Team are met in all of ResultsCX's Quality Programs. The incumbent in this position is also responsible for ensuring that assigned Quality Teams from every account/client achieve t...

Team Member Customer Care - Part Time - Work At Home (OK, AL, GA Applications Only)

Academy Sports + Outdoors - Katy, TX

Come work at a place where we take pride in creating a workplace environment that values hard work, commitment, and growth. At Academy Sports + Outdoors, our Purpose is to make it easier for everyone to enjoy more sports and outdoors. Job Description: Education : High school diploma or equivalent required Work Experiences: • 6+ months exp...

WFM Forecasting Analyst

ResultsCX - Remote, Remote, India

Description Position Overview: The Forecasting Analyst in Workforce Management is responsible for analyzing historical data and trends to create accurate workforce forecasts. This role ensures that staffing levels align with business needs, optimize operational efficiency, and support organizational objectives. The ideal candidate will leverage quantitative and ...

WFM Forecast Analyst

ResultsCX - Remote, Remote, India

Description Position Overview Analyze historical data and trends to forecast future staffing needs based on demand, seasonality, and business requirements. Monitors call volume arrival patterns, seasonality, contact rates, and applies various forecast models (non-stationary, trend lines, correlation analysis) Ensure that forecasts are gen...

Customer Service Representative with English – Remote Bulgaria

ResultsCX - Sofia, Sofia City Province, Bulgaria

Description HIRING NOW!! Customer Service Representative with English – Remote Hiring for classes starting now! Are you looking to start a new career opportunity NOW? This is your chance to Work from Home but stay connected to a great team! Showcase your skills and be recognized for your achievements as a Customer Service Representat...

Sales Ops Support Specialist - Remote Mexico

ResultsCX - Hermosillo, Son., Mexico

Description A Solutions Operations Lead (or Sales Development Representative (SDR)) is responsible for identifying, contacting, and qualifying potential customers by generating new business opportunities through outbound prospecting, primarily by making cold calls and sending emails, to then pass qualified leads onto the sales team for further engagement; essent...

Talent Scout

ResultsCX - Pasig, NCR, Philippines

Description Talent Scout The Talent Scout role will be a centralized regional role which will manage and handle the backend of the recruitment process, including but not limited to the following: reviewing candidate pre-screening questions and applications; reviewing assessment results to ensure the candidates have met the established thresholds; and ensuring th...

Employee Engagement & Wellness Associate

ResultsCX - Lapu-Lapu City, Central Visayas, Philippines

Description Employee Engagement Associate The Employee Engagement & Wellness Associate is responsible for implementing employee engagement and wellness initiatives at the site level. This includes driving communication, incentives, recognition, wellness programs, and retention efforts that contribute to a positive employee experience. We ...

Quality Assurance Analyst

ResultsCX - Pasig, NCR, Philippines

Description The Quality Assurance Analyst is responsible for providing expert observations on Results Associates' customer interactions by reviewing and auditing incidents, calls, emails, chat, and customer survey responses against legal and customer experience requirements of ResultsCX and its client partners. They are experts in the lines of business they support supply...

Customer Service Advocate

ResultsCX - TGU, Francisco Morazán Department, Honduras

Description Join the Movement at ResultsCX! At ResultsCX, we're a vibrant community of innovators, dreamers, and doers. We thrive on creativity, collaboration, and a passion for excellence. If you're looking for a place where your ideas matter and your contributions are celebrated, look no further! Ready to embark on this exciting jour...

HR Generalist

ResultsCX - Bengaluru, KA, India

Description Human Resources Generalist We are seeking a proactive and detail-oriented Human Resources (HR) Generalist to join our team. As an HR Generalist, you will play a key role in supporting both the site and the HR team by managing administrative duties, assisting with employee relations, and serving as a point of contact for HR initiatives. Acting as a li...

Sr. Salesforce Administrator

ResultsCX - Bengaluru, KA, India

Description In this role you will: Serve as the primary administrator and subject matter expert for our Salesforce Sales Cloud platform. Customize Salesforce objects, fields, page layouts, record types, workflows, validation rules, and approval processes to support dynamic sales processes. Manage user setup, profiles, permissions, roles, ...

Network & Communications Manager

SAIC - Washington, DC

Description SAIC is looking for an experienced Network & Communications Manager to join our team supporting the US government agency in the National Capital Region. The Network & Communications Manager has a pivotal role in being responsible for ensuring the seamless operation, security, and efficiency of the organization's various network and telephony services, with a ...

Sr. Sourcing Specialist

ResultsCX - Bengaluru, KA, India

Description Senior Sourcing Specialist The Sr. Sourcing Specialist role will act as the subject matter expert in all activities related to sourcing including, but not limited to creating and executing social sourcing strategies, complex web-based sourcing, CRM based outreach/campaigns with a strong working knowledge utilizing sourcing tools and channels. Specifi...

Senior Manager – Process Excellence (Remote)

ResultsCX - Bengaluru, KA, India

Description Senior Manager – Process Excellence About the Role We're looking for a dynamic and results-oriented Senior Manager – Process Excellence with a passion for driving transformation, optimizing operations, and embedding a culture of continuous improvement. This role will serve as a key change agent within the organization, leverag...