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Manager II Fraud Operations/Servicing
City National Bank - Newark, DE
MANAGER II FRAUD OPERATIONS/SERVICING WHAT IS THE OPPORTUNITY? Responsible for effectively managing, developing, mentoring and motivating colleagues and Supervisors involved in Card Servicing and Card Fraud Prevention functions that include back office fraud prevention operations and/or inbound and outbound fraud services. Responsible for ensuring the daily operat...
Card Fraud/Servicing Lead
City National Bank - Newark, DE
CARD FRAUD/SERVICING LEAD WHAT IS THE OPPORTUNITY? The Card Fraud/Servicing Lead will monitor the workflow of colleagues who handle inbound and outbound calls, as well as, perform near/real-time fraud monitoring utilizing multiple systems, exercising judgment, conducting research and executing decisions, to prevent fraud usage in a 24/7 environment. The CFS Lead w...
Fraud Detection Specialist I
City National Bank - Newark, DE
FRAUD DETECTION SPECIALIST I WHAT IS THE OPPORTUNITY? A Fraud Detection Specialist level I, will review alerts/transactions that are flagged as potentially fraudulent, or out of pattern, based on the client's normal activity. Alerts and/or transactions may consist of various payment types and colleagues in this department are tasked with reviewing and verifying th...
Jr. Business Process Analyst
City National Bank - Newark, DE
Jr. Process Analyst WHAT IS THE OPPORTUNITY? Partners with Process Analysts and supported colleagues to provide analytical and material support. Responsibilities include preparing analysis and supporting process documentation for internal clients, management and stakeholders, including but not limited to: process mapping, impact analysis, RACI Matrixes, Solution d...
Business Process Analyst
City National Bank - Newark, DE
BUSINESS PROCESS ANALYST WHAT IS THE OPPORTUNITY? The Business Process Analyst will work with the Data Strategy and Governance within the 1LOD Banking & Investment Services. This individual will focus on Data Risk programs working with GRC (Governance, Risk and Controls), Divisional Risk Managers (DRMs), outside consultants, technical teams and other stakeholde...
Lead Business Analyst
City National Bank - Newark, DE
Lead Business Analyst WHAT IS THE OPPORTUNITY? The Lead Business Analyst will drive the planning and execution for the development of solutions for our clients and colleagues. This individual will work closely with business users to understand their needs and translate them into process and technology re...
New Account Services Specialist Senior
City National Bank - Newark, DE
NEW ACCOUNT SERVICES SPECIALIST SENIOR WHAT IS THE OPPORTUNITY? This position will work closely with various departments throughout the bank to assist and fulfill new account requests for bank clients. Responsible to maintain the highest level of confidentiality regarding all sensitive, confidential and proprietary bank information. Ensures operational integrity o...
Customer Remediation Lead 1LOD
City National Bank - Newark, DE
CUSTOMER REMEDIATION LEAD 1LOD WHAT IS THE OPPORTUNITY? The Customer Remediation Lead will help build and manage a dedicated team of professionals within Banking & Investment Services responsible for the review of errors impacting clients, process deficiencies, diagnose or identify root cause, develop remediation strategy and manage implementation. The lead will p...
Client Care Specialist- Part Time
City National Bank - Newark, DE
CLIENT CARE SPECIALIST Hybrid- In Office 3x Weekly Schedule: M-F 12-6pm EST WHAT IS THE OPPORTUNITY? The Client Care Specialist is responsible for responding to and handling a broad range of complex operational issues for all CNB client levels and all levels of bank colleagues, delivering an exceptional client s...
Strategy & Transformation Analyst
City National Bank - Newark, DE
Strategy & Transformation Analyst WHAT IS THE OPPORTUNITY? The Strategy & Transformation Analyst is responsible for working closely with business, technology, and risk partners to develop and deliver transformation projects. The Analyst will need to engage in a combination of self-directed learning and guided discovery to gain in-depth understanding of comme...
Client Care Specialist- Part Time
City National Bank - Newark, DE
CLIENT CARE SPECIALIST Hybrid- In Office 3x Weekly Schedule: M-F 12-6pm EST WHAT IS THE OPPORTUNITY? The Client Care Specialist is responsible for responding to and handling a broad range of complex operational issues for all CNB client levels and all levels of bank colleagues, delivering an exceptional client service ...
Fraud Detection Specialist I
City National Bank - Newark, DE
FRAUD DETECTION SPECIALIST I WHAT IS THE OPPORTUNITY? A Fraud Detection Specialist level I, will review alerts/transactions that are flagged as potentially fraudulent, or out of pattern, based on the client's normal activity. Alerts and/or transactions may consist of various payment types and colleagues in this department are tasked with reviewing and verifying th...
Business Process Analyst
City National Bank - Newark, DE
BUSINESS PROCESS ANALYST WHAT IS THE OPPORTUNITY? Strategy & Transformation team plays an integral role in leading the strategic vision and execution of all Banking & Investment Service operations. The Business Process Analyst will facilitate generation of process requirements based on defined business needs. The Process Analyst will fa...
Lead Client Services Officer
City National Bank - Newark, DE
LEAD CLIENT SERVICES OFFICER WHAT IS THE OPPORTUNITY? Oversee the City National Securities Investment Relationship Officers and Assistant Investment Officers supporting the Financial Advisors and licensed representatives of City National Securities. Provide training for Financial Advisors, Investment Relationship Officers, Assistant Investment Officers, and licens...
Lead Strategy Consultant - Product Owner
City National Bank - Newark, DE
LEAD STRATEGY CONSULTANT - Product Owner WHAT IS THE OPPORTUNITY? This role drives the delivery of large scale, enterprise-wide initiatives and provides active direction to achieve organizational strategy through a variety of means including, but not limited to advising on strategic opportunities and alignment, strategic planning, an...
