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Jobs at Medical Mutual

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Acute and Post-Acute Nurse Reviewer II

Medical Mutual - Cleveland, OH

Under limited supervision, applies medical necessity guidelines in making authorization determinations for inpatient admissions, concurrent, and retrospective reviews in collaboration with physician reviewers. Applies evidence-based discharge planning so that patients have a safe and timely transition to next appropriate level of care. Responsibilities Ev...

Social Worker-Case Management

Medical Mutual - Cleveland, OH

Provides members with the psychosocial support needed to cope with chronic, acute, or terminal illnesses. Advises family care givers, provides member education and counseling, and makes referrals for other health-related services, including community resources. Assists with members transitioning from various level of care to optimize quality and reduce costs to ensure members are...

Bravo- User Experience Designer

Medical Mutual - Cleveland, OH

Under supervision, collaborates with team to execute the design strategy and process across multiple channels of the users' experience. Responsibilities Follows directions to help creates design consistency across the entire participant experience including the portal, email, text and other print/digital communications via designated brand standards.

Dental Claims/Customer Care Specialist-TPA

Medical Mutual - Brooklyn, OH

Processes routine to complex healthcare claims and responds to inquiries from third party administration and/or ancillary product services customers regarding benefits, coverage or claim status in accordance with established performance expectations and service philosophy. Responsibilities Processes routine to complex healthcare claims ...

Bravo- Director of Onsite Services

Medical Mutual - United States of America

Under minimal supervision, manages strategic and daily aspects of screening services and all other onsite products. Oversees all aspects of related third-party vendor relationship. Responsibilities Develops and executes operational business plans and resulting client experiences for all onsite services, including internal training and documentati...

Claims Associate - Temporary

Medical Mutual - Centerville, OH

Superior Dental Care, a Medical Mutual company located in Centerville, OH is searching for a Claims Associate to support their team. Preparing and processing various insurance claim forms, and other administrative duties. Responsibilities Perform data entry of various types of dental claims Sustain a level of productivity needed to complete daily claims w...

Infrastructure Engineer III (Telecom Engineer)

Medical Mutual - Brooklyn, OH

Ensures reliability and stability of assigned platforms and systems as a highly trained and experienced technology expert on host platform(s). Completes complex technical tasks, leads projects, troubleshoots issues, researches new methods and systems, provides off hours support (on-call) as a part of a rotation, all under minimal supervision Responsibilities ...

Director, Provider Network Management

Medical Mutual - Cleveland, OH

Creates and implements corporate strategies, policies and initiatives to assigned geographic region, health system or line of business. Oversees the company's relationships with physician, professional, institutional and ancillary providers including negotiation and implementation of contracts and reimbursement strategies with the goals of achieving the best- in- market mix of cost, ac...

HEDIS Value Based Analyst II

Medical Mutual - Cleveland, OH

Designs, executes and delivers analyses and reports to provider groups and internal stakeholders. Identifies actionable opportunities in data through quality improvement and in-depth analyses and recommendations that improve care and health plan quality ratings. Collaborates with provider engagement and provider groups to design, create and deliver reporting and analytic results....

Broker Administration Specialist

Medical Mutual - Cleveland, OH

Provides administrative support to Broker distribution network. Performs data entry to update information in the Broker commission system which was developed to aid in the administration of the Broker programs. Interfaces with internal and external areas to aid in the Broker processes. Executes the commission activities for the corporate wide Broker program. Responsibilities

Membership Services Specialist

Medical Mutual - Brooklyn, OH

Under general supervision, processes routine to moderately complex enrollment and billing transactions for an assigned block of customers following underwriting guidelines. Maintains eligibility records on various claims processing systems. Controls billing and reconciliation processes on membership and accounts receivable systems. Responds to routine to moderately complex inquiries from cus...

Life Benefits & Policy Assistant

Medical Mutual - Brooklyn, OH

Prepares and scrubs incoming documentation, including applications, checks and other documents for scanning and document retention and initiation of workflow. Reviews documentation and determines appropriate distribution for departmental workflow. Monitors life group email resource account and responds to inquiries or routes for timely response. Responsibilities

Customer Experience Analyst I

Medical Mutual - Brooklyn, OH

Under direct supervision, supports the Customer Analytics program for the Customer Experience team. Delivers analytic insights by conducting routine or standard quantitative analysis supporting strategic business decisions. Focuses on measuring and analyzing customer behaviors across channels and interactions. Primarily works indirectly with internal business customers. Respon...

Provider Contract Manager

Medical Mutual - Cleveland, OH

Develops, manages, promotes, guides and monitors, as well as services, and educates Providers, Institutions and Network Communities in order to establish business relationships. Provides coaching and mentoring to other contracting reps and coordinators. Responsibilities Performs as Hospital/PHO relationship manager by assisting hospitals/PHOs with contrac...

Bravo- Operations Specialist

Medical Mutual - Cleveland, OH

*This position is for Bravo Wellness* Under supervision, builds and maintains client plans within Bravo's proprietary software. Contributes to client satisfaction through defined service activities and software issue resolution. Responsibilities Implements, documents and maintains portal configuration, manages data flow (import/exp...