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Jobs at Medical Mutual

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IT Service Desk Representative II

Medical Mutual - Cleveland, OH

Please note this position will begin in Beachwood, OH and move to Brooklyn, OH in March, 2020. Efficiently and effectively answers incoming phone calls from subscribers, providers, and staff, by resolving IT technical issues defined as Tier 1 and Tier 2 level support. Demonstrates the ability to solve increasingly complex IT technical issues. Performs primary support ...

IT Enterprise Security Specialist I

Medical Mutual - Strongsville, OH

Please note: This position will start in Strongsville, OH and move to our new Brooklyn, OH location in May, 2020 Performs the less complex, day to day operation of the security functions as they relate to policy administration/enforcement, project management, physical security, mainframe provisioning, and audit liaison. Works under close supervision and escalat...

Corporate Treasury & Investments Analyst (Part-Time)

Medical Mutual - Cleveland, OH

Provides treasury and investment related analysis to management and performs general accounting activities. Uses Intermediate PC skills to generate management records. Applies accounting and finance knowledge to solve problems, complete projects and conduct monthly activities. This position is part-time (28 hours per week) Responsibilities Assists in determ...

Membership Services Specialist II

Medical Mutual - Brooklyn, OH

Under general supervision, processes routine to moderately complex enrollment and billing transactions for an assigned block of customers following underwriting guidelines. Maintains eligibility records on various claims processing systems. Controls billing and reconciliation processes on membership and accounts receivable systems. Responds to routine to moderately complex inquiries from cus...

Senior Customer Insight Analyst (Speech Analytics)

Medical Mutual - Brooklyn, OH

Under limited supervision, applies advanced cross business knowledge and experience to uncover insights from data and analytics, assess gaps, make recommendations and work with various operational areas to streamline and improve the customer experience and cross company operational performance. Brings the voice of the customer to life, ensuring customer feedback is leveraged for decision making...

Ancillary Product Specialist-Operations

Medical Mutual - Strongsville, OH

Coordinates ancillary product benefit plan setup and operational tasks for new and renewal business. Educates employers and their employees on IRS rules and regulations related to contracted benefit products/services. Provides ongoing account management services to clients. Partners with sales/service, brokers and clients on ancillary benefits implementation and plan changes....

Supervisor, Customer Care

Medical Mutual - Cleveland, OH

Note: The location for this position is downtown Cleveland, but may move to Brooklyn, OH in 2020 Drives customer service excellence and adherence to performance goals for a team of Customer Care Specialists responding to customer inquiries regarding the Company's health insurance products and services via telephone, written, e-mail, chat or face to face. Respo...

Operational Data Stores Developer (Software Developer I)

Medical Mutual - Strongsville, OH

Note: This position will start in Strongsville, OH and move to Brooklyn, OH in mid-2020. Partners with other software developers, business systems analysts, and liaisons to translate user requirements and systems objectives into a logical, efficient and optimal systems design. Develops and maintains new and existing applications by writing code based on the aforementioned d...

Dental Claims/Customer Care Specialist II-TPA

Medical Mutual - Strongsville, OH

Processes routine to moderately complex healthcare claims and responds to inquiries from third party administration and/or ancillary product services customers regarding benefits, coverage or claim status, in accordance with established performance expectations and service philosophy. Responsibilities Processes routine to moderately complex healthcare claims and/or adju...

HEDIS Analyst (Job Family) -- Lead, Senior or Level II Analyst

Medical Mutual - Cleveland, OH

HEDIS Analyst (Job Family) -- Lead, Senior or Level II Analyst Supports corporate and departmental strategies and goals for the annual HEDIS submission process. Effectively applies business knowledge and technical expertise to support business initiatives to report clinical quality of care received by members. Works closely with the Quality team to develop year-round strategies to improve ...

Facilities Project Coordinator

Medical Mutual - Cleveland, OH

Plan, budget, oversee and document all aspects of capital and operation projects in Facilities. Responsibilities Coordinate the logistics of multiple projects including but not limited to planning, budgets, monitoring progress and execution. Keep track of all project-related documents. Ensure all needed materials are current and properly filed and ...

IT Architect

Medical Mutual - Strongsville, OH

Please note this position will start in Strongsville, OH and move to Brooklyn, OH in Spring, 2020. Assists in the development of strategies, processes, standards and enterprise design patterns for the IT organization. Aligns priorities with business strategy and facilitates optimal application of technology to business processes. Works across departments and drives commo...

Tax Accountant

Medical Mutual - Cleveland, OH

Executes the timely filing of federal, state and local tax returns and the timely remittance of any corresponding payments. Working under close supervision, provides analysis and accurate and timely financial information to ensure the accurate presentation of tax accounts in the financial statements. Uses various applications to analyze tax sensitive accounts, generate management reports and in...

Manager, Corporate Communications

Medical Mutual - Cleveland, OH

Medical Mutual provides health insurance to more than 1.6 million Ohioans. For more than 85 years, the Company has improved the lives of its members by offering high-quality group and personal healthcare coverage. Medical Mutual is seeking a talented Manager, Corporate Communications to manage internal and external communications strategy including company-related news and information, executiv...

SQL Server Database Administrator (Database Analyst IV)

Medical Mutual - Strongsville, OH

Please note this position will start in Strongsville, OH and then move to Brooklyn, OH in early 2020. Provides increasingly complex cross-functional strategic, analytical and technical support for database-related activities while working under some supervision. Performs activities as directed by management and senior staff to support projects that require DBA staff involve...