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Customer Support Representative - Voice
ResultsCX - Bengaluru, KA, India
Description We are seeking a Patient Support Service Representative (Voice) to handle customer queries and provide assistance related to healthcare services. The role requires effective communication skills, attention to detail, and the ability to work in a fast-paced environment. What job duties can I expect to perform as...
Quality Assurance Analyst
ResultsCX - Pasig, NCR, Philippines
Description The Quality Assurance Analyst is responsible for providing expert observations on Results Associates' customer interactions by reviewing and auditing incidents, calls, emails, chat, and customer survey responses against legal and customer experience requirements of ResultsCX and its client partners. They are experts in the lines of business they support supply...
Accounts Payable Specialist - Seasonal
ResultsCX - Pasig, NCR, Philippines
Description Accounts Payable Specialist The Accounts Payable Specialist works within the accounting department to manage company vendors and process invoices for multiple locations. We expect greater of ourselves... What's Your Greater? Come find it at ResultsCX! In this role you will: Complete monthly cost analysis to identify...
Sr. Salesforce Administrator
ResultsCX - Bengaluru, KA, India
Description In this role you will: Serve as the primary administrator and subject matter expert for our Salesforce Sales Cloud platform. Customize Salesforce objects, fields, page layouts, record types, workflows, validation rules, and approval processes to support dynamic sales processes. Manage user setup, profiles, permissions, roles, ...
Site IT Administrator
ResultsCX - Lipa, Calabarzon, Philippines
Description The Site IT Administrator supports end-users and infrastructure in the assigned call center, works with Corporate Support team on escalation and resolution of outages, and collaborates with Corporate IT groups involved in IT Projects. We expect greater of ourselves... What's Your Greater? Come find it at ResultsCX! In this role you will:
HR Specialist
ResultsCX - Pasig, NCR, Philippines
Description HR Specialist The HR Specialist provides end-user assistance with a friendly, helpful approach, answering questions, providing information, and escalating more complex inquiries to the appropriate resource for resolution. As a ResultsCX HR Specialist, you will be supporting all ResultsCX employees globally using a variety of resources and tool...
Associate HR Specialist
ResultsCX - Pasig, NCR, Philippines
Description Associate HR Specialist The Associate HR Specialist provides end-user assistance with a friendly, helpful approach, answering questions, providing information, and escalating more complex inquiries to the appropriate resource for resolution. The Associate HR Specialist will support the resolution of entry-level complexity incident management.
Site IT Administrator
ResultsCX - Pasig, NCR, Philippines
Description The Site IT Administrator supports end-users and infrastructure in the assigned call center, works with Corporate Support team on escalation and resolution of outages, and collaborates with Corporate IT groups involved in IT Projects. We expect greater of ourselves... What's Your Greater? Come find it at ResultsCX! In this role you will:
Employee Engagement Associate
ResultsCX - Lapu-Lapu City, Central Visayas, Philippines
Description Employee Engagement Associate The Employee Engagement Associate implements employee engagement initiatives at a site level: communication, incentive, recognition, and retention efforts, etc. We expect greater of ourselves... What's Your Greater? Come find it at ResultsCX! In this ro...
Front Desk Associate
ResultsCX - Bengaluru, KA, India
Description The Front Desk Associate is the first point of contact for the company and is responsible for promoting a good first impression on all the visitors and callers We expect greater of ourselves... What's Your Greater? Come find it at ResultsCX! In this role you will: Answer and direct calls, greet visitors...
Facilities Assistant
ResultsCX - Monterrey, N.L., Mexico
Description Facilities Assistant is responsible for the overall development, standardization and implementation of company-wide tools, policies and procedures to ensure operational efficiency and maximize Facilities productivity. In this role you will: Oversee, perform, and record all preventative maintenance and equipment inspections to ensure prope...
Bilingual Customer Service Healthcare Representative - Statewide in Florida
ResultsCX - FL
Description Bilingual Spanish-English Give me the basics! Our Florida Healthcare agents help ResultsCX customers with a wide range of healthcare related inquiries! Calls will include, but are not limited to, detailed reviews and change requests on member insurance plans, healthcare screening or appointment scheduling, assisting members with finding a prima...
BPO Project Manager Operations- Hybrid Bangalore
ResultsCX - Bengaluru, KA, India
Description In this role you will: Plan and schedule project timelines and milestones using approved tools, and track project milestones and deliverables. Collaborate with leadership and stakeholders to revise project scope, milestones, tasks, and timelines as appropriate to meet changing needs and requirements. Effectively communicate pr...
Manager, Quality Assurance
ResultsCX - Pasig, NCR, Philippines
Description The Quality Assurance Manager ensures that all client goals related to providing monitoring and feedback from transactions, reporting, and management of the Quality Team are met in all of ResultsCX's Quality Programs. The incumbent in this position is also responsible for ensuring that assigned Quality Teams from every account/client achieve t...
Operations Manager
ResultsCX - Jacksonville, NC
Description Experienced in Managing Licensed Insurance Agents Current Health Insurance License Required Position is onsite in Jacksonville North Carolina Manager, Operations As an Operations Manager in ResultsCX, you will be responsible for developing and maintaining relationships as the single point of contact for internal and external information regardi...
