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Service Excellence Manager
Valley Bank - New York, NY
Responsibilities include, but are not limited to: Achieve and maintain a high level of customer service and satisfaction, individually and collectively within the branch. Provides quality customer service through personal contact with customers and prospects in adherence with company policy including, handling customer issues in person or over the phone in researching and resolving iss...
Treasury Solutions Officer III
Valley Bank - Phoenix, AZ
Responsibilities include but are not limited to: Work as a trusted advisor with all business clients, Homeowners Associations and Property Management Companies to deliver a tailored suite of services. Demonstrate ability to assess client needs, possess strong advisory skills, and ability to identify solutions to meet client needs. Communicate client needs to support partners a...
ACH Compliance Specialist
Valley Bank - Clifton, NJ
Responsibilities include, but are not limited to: Specializes in ACH Compliance ensuring proper file delivery and accurate processing with Third Party Senders, as well as all Originators, who are affected by NACHA time restraints, yearly audits and documentation reviews. Assist Supervisor with Third Party Sender activity, as well as all Originators, including but not limited to extensi...
Association Banking Relationship Manager - Chicago, IL
Valley Bank - Chicago, IL
Responsibilities include but are not limited to: Business development with a focus on acquisition of new clients and expanding relationships with existing clients. Respond quickly and effectively on all new business referrals from Senior Management, the branch network or other areas of the bank. Develop network of external referral sources/center of influence (COI's) in order ...
Business Banker I
Valley Bank - Jacksonville, FL
Responsibilities include but are not limited to: Represents the bank in conducting active prospect and customer business development activities designed to generate new loan, deposit and related business for the line of business, while meeting the Bank's existing and prospective business customer's needs. Manages relationships with business banking clients through service and ...
Credit Platform Product Manager
Valley Bank - Morristown, NJ
Responsibilities include but are not limited to: Create and maintain the multi-year Credit End-to-End Process and Credit Information Systems Technology, Process, and Transformation roadmap along with a strong governance framework. Provide leadership and strategic alignment of our Credit initiatives to ensure optimal workflow, portfolio management, roles and responsibilities as...
Customer Care Specialist (Call Center)
Valley Bank - Wayne, NJ
Responsibilities include but are not limited to: Follow bank established guidelines regarding customer service and deliver an exceptional customer experience in accordance with Valley's mission statement. Manage all customer issues while maintaining the highest level of professionalism, provide thoughtful prompt resolution with empathy, poise a consistent voice with the on-goi...
Executive Assistant
Valley Bank - Morristown, NJ
Responsibilities include but are not limited to: Manage correspondence and prepare meeting materials for key internal and external meetings. Prepare documents, spreadsheets, slide presentations, agendas, financial reports, special projects, and other documents in support of objectives for the organization. Regularly communicate with executives, internal partners and e...
FCC Data Tunning Specialist
Valley Bank - Morristown, NJ
Responsibilities include but are not limited to: Implement and test Actimize related patches applicable to SAM, CDD, CTR, AIS and/or ActOne in Non-Prod environment Perform Actimize customizations by developing new AIS process, SQL Stored Procedures, Java plugins, SAM XML rule configuration, ActOne Designer configuration, etc. Develop functional and technical requireme...
Head of Consumer & SMB Data Analytics
Valley Bank - Morristown, NJ
Responsibilities include but are not limited to: Enable strategic objectives for the Retail and Consumer segment, with new internal and external data sources, tracking key metrics and development of hypotheses. Translate analysis findings and technical topics, visualize data to explain results to a business audience and to senior management. Conduct thorough data anal...
Market Manager
Valley Bank - Caldwell, NJ
Responsibilities include, but are not limited to: Accountable for the growth and profitability of their branch or branches. Improves revenues and expenses and creates an environment that exceeds client expectations. Coordinates and supports the team effort in referring leads to offices and other lines of business. Overall responsibility for the financial and operational perfor...
PERSONAL BANKER
Valley Bank - New Milford, NJ
Responsibilities include, but are not limited to: Responsible for providing exceptional customer service in accordance with Valley's mission statement. Ability to engage customers with friendly and professional service. Knowledge of all Bank products and services and ability to educate and demonstrate customers on such, as well as cross sell various products and services. ...
PERSONAL BANKER
Valley Bank - West Caldwell, NJ
Responsibilities include, but are not limited to: Responsible for providing exceptional customer service in accordance with Valley's mission statement. Ability to engage customers with friendly and professional service. Knowledge of all Bank products and services and ability to educate and demonstrate customers on such, as well as cross sell various products and services. ...
PERSONAL BANKER
Valley Bank - Clifton, NJ
Responsibilities include, but are not limited to: Responsible for providing exceptional customer service in accordance with Valley's mission statement. Ability to engage customers with friendly and professional service. Knowledge of all Bank products and services and ability to educate and demonstrate customers on such, as well as cross sell various products and services. ...
Client Relationship Associate
Valley Bank - New York, NY
Responsibilities include but are not limited to: Develop and maintain strong relationships with clients in order to maximize their banking experience. Act as a liaison between client and all back office departments to ensure prompt and accurate service. Sell financial products and services. Proactively contact clients with recommendations. Utilize ...
