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Virtual Small Business Banker
Valley Bank - Fairfield, NJ
Responsibilities include but are not limited to: Represents the bank in partnering to conduct active prospect interviews and onboarding as well as existing customer relationship expansion with Small Business Clients (-$5MM revenue). Position is designed to lead and assist in the generation of new loans, deposits, treasury and other related business for the line of business while meetin...
Virtual Small Business Banker
Valley Bank - Fairfield, NJ
Responsibilities include but are not limited to: Represents the bank in partnering to conduct active prospect interviews and onboarding as well as existing customer relationship expansion with Small Business Clients (-$5MM revenue). Position is designed to lead and assist in the generation of new loans, deposits, treasury and other related business for the line of business while meetin...
AI Program Lead
Valley Bank - Morristown, NJ
Responsibilities include but are not limited to: Establish and maintain governance frameworks aligned with regulations and internal policies; oversee full AI lifecycle; implement risk controls such as model risk management, bias audits, and human-in-the-loop safeguards; lead governance councils and working groups. Drive AI strategy and integration across workflows to deliver m...
Service Excellence Manager I
Valley Bank - Morris Plains, NJ
Responsibilities include, but are not limited to: Achieve and maintain a high level of customer service and satisfaction, individually and collectively within the branch. Provides quality customer service through personal contact with customers and prospects in adherence with company policy including, handling customer issues in person or over the phone in researching and resolving iss...
Contracts Specialist
Valley Bank - Morristown, NJ
Responsibilities include but are not limited to: Prepare, review and edit both standard and non-standard contracts, including Non-Disclosure Agreements (NDAs), professional services agreements, purchase agreements, software license/SaaS agreements, and other business contracts. Ensure clarity, accuracy, and legal soundness in contract language to protect the bank's interests....
PERSONAL BANKER
Valley Bank - Roxbury Township, NJ
Responsibilities include, but are not limited to: Responsible for providing exceptional customer service in accordance with Valley's mission statement. Ability to engage customers with friendly and professional service. Knowledge of all Bank products and services and ability to educate and demonstrate customers on such, as well as cross sell various products and services. ...
PERSONAL BANKER
Valley Bank - Piscataway, NJ
Responsibilities include, but are not limited to: Responsible for providing exceptional customer service in accordance with Valley's mission statement. Ability to engage customers with friendly and professional service. Knowledge of all Bank products and services and ability to educate and demonstrate customers on such, as well as cross sell various products and services. ...
AML Investigator
Valley Bank - Morristown, NJ
Responsibilities include but are not limited to: Review and analyze alerts generated by the Bank's electronic monitoring software to make a determination as to whether activity warrants further review. Review and analyze internal AML reports, draw conclusions and make recommendations regarding the need for further investigation. Research and analyze customer activity compared ...
Service Excellence Manager I
Valley Bank - Wayne, NJ
Responsibilities include, but are not limited to: Achieve and maintain a high level of customer service and satisfaction, individually and collectively within the branch. Provides quality customer service through personal contact with customers and prospects in adherence with company policy including, handling customer issues in person or over the phone in researching and resolving iss...
Senior Auditor IT
Valley Bank - Morristown, NJ
Responsibilities include, but are not limited to: Identifies areas of risk and recognizes whether the related controls are operating effectively. Communicates professionally with both team members and management regarding audit observations. Works to build productive relationships with peers and clients, increasing the value of IA. Organizes and plans (includ...
Business Banking Relationship Manager
Valley Bank - Fairfield, NJ
Responsibilities include but are not limited to: Represents the bank in conducting active prospect and customer business development activities designed to generate new loan, deposit and related business for the line of business, while meeting the Bank's existing and prospective business customer's needs. Manages relationships with business banking clients through service and ...
Sr Customer Care Specialist (Call Center)
Valley Bank - Wayne, NJ
Responsibilities include but are not limited to: Follow bank establish guidelines regarding servicing and delivery of an excepitional customer experience in accordance with Valley's mission statement. Manage all customer inquiries while maintaing the higest level of professionalism, provide thoughtful prompt resolution with empathy, poise a consistent voice with the on-goin...
Sr Customer Care Specialist (Call Center)
Valley Bank - Wayne, NJ
Responsibilities include but are not limited to: Follow bank establish guidelines regarding servicing and delivery of an excepitional customer experience in accordance with Valley's mission statement. Manage all customer inquiries while maintaing the higest level of professionalism, provide thoughtful prompt resolution with empathy, poise a consistent voice with the on-goin...
Customer Care Specialist (Call Center)
Valley Bank - Wayne, NJ
Responsibilities include but are not limited to: Follow bank established guidelines regarding customer service and deliver an exceptional customer experience in accordance with Valley's mission statement. Manage all customer issues while maintaining the highest level of professionalism, provide thoughtful prompt resolution with empathy, poise a consistent voice with the on-goi...
Customer Care Specialist (Call Center)
Valley Bank - Wayne, NJ
Responsibilities include but are not limited to: Follow bank established guidelines regarding customer service and deliver an exceptional customer experience in accordance with Valley's mission statement. Manage all customer issues while maintaining the highest level of professionalism, provide thoughtful prompt resolution with empathy, poise a consistent voice with the on-goi...
