Certified Medical Assistant
Assist the physician with the examination and treatment of patient's and perform routine tasks needed to keep the clinical office running smoothly.
Ø Understanding of electronic charting to include scanning, indexing, preloading, workflow boxes, adding patient orders, recording each part of the patients visit.
Ø Understanding of electronic patient's orders and Escribe
Ø Greets patients and escorts them to the examination and/or procedure rooms.
Ø Takes vital signs (pulse, blood pressure, temperature) as well as weight and height; accurately transcribe results in patient's electronic chart.
Ø Assists in completion of forms required by physician prior to examination (e.g., health questionnaires; medical history, etc.).
Ø Removes catheters, dressings and staples as required, prepares patient for examination, test(s) or procedure(s).
Ø Provides instructions when appropriate; obtain signed consent forms when required.
Ø Sets-up procedure tray(s).
Ø Notifies the physician when patient is ready for examination.
Ø Assists physician with examinations and procedures as noted. Prepare, document, and administer medications as prescribed by the physician.
Ø Labels urine samples including packaging of specimens for shipment to appropriate outside labs.
Ø Maintains and restocks clinical supplies for back office (e.g., examination and procedure rooms) in addition to inventory control and generating monthly inventory list.
Ø Organizes and keeps a running inventory of medications in med rooms and refrigerator (routinely disposing of expired medications as warranted).
Ø Cleans and scrubs down rooms and counter tops per clinical policy.
Ø Cleans packages and sterilizes instruments and procedure supplies (forceps, etc.)
Ø Tracks all lab results, (e.g., calling for cultures, blood type and lab information) and documents and initials results in chart when copy is not available.Ø Maintains daily lab and procedure logs, supplies patient insurance information to lab within 24 hours of test.
Ø Record services rendered on fee tickets (lab, etc.) and checks for accuracy.
Ø Highlight physician notes for ancillary tests, surgeries or specialist referrals ordered and schedule as directed.
Ø Direct patient to checkout counter.
Ø Perform any other services deemed reasonable by physician or supervisor.
Experience and Education: High school graduate or equivalent; completion of a recognized medical assisting program and certification required.
Knowledge Of: Modern operational methods germane to a medical practice; clerical equipment, operations and processes, must have basic understanding of medical terms and abbreviations; usage of computer systems; the mechanics of HMOs, IPAs, and PPOs; various medical forms, reports and processing methods; possess a fundamental knowledge of basic billing procedures; individuals working in front office must have a clear understanding of the confidentiality laws that govern the patient/physician relationship.
Ability To: Make a great first impression and sustain it, answer multiline telephones, type at least 50 WPM and operate a 10-key adding machine by touch; operate or learn to operate automated systems personal computers and fax machines; employ tact, diplomacy and compassion with all types of people; communicate well irrespective of the medium; exhibit strong interpersonal skills; maintained cooperative relationships with staff members, patients and physicians; communicate clearly and concisely; process a variety of medical reports and correspondence; follow set routines and be to variations and make decisions accordingly; persons working in this position must maintain organized and accurate records; exercise team coordination skills; serve as patient advocate; understand and enforce the financial policy of the practice and recognize correct costly data capture errors.
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