Description
Communication Skills
Client Service Skills
Priority Setting
Time Management
CAPABILITIES AND EXPERIENCE (CAN DO)
Ability to multi-task- Manages multiple tasks at one time; quickly and accurately shifts attention among
multiple tasks under distracting conditions without loss of accuracy or appearance of frustration.
Communication skills - Reads, writes and speaks fluent English, using appropriate grammar, style and
vocabulary. Correctly spells commonly used English words and job specific terms. Demonstrates
exceptionally strong written and verbal communication skills.
Organizational ability – Demonstrates a systematic approach in carrying out assignments. Is very
orderly and excels at cutting through confusion and turning chaos into order.
Problem solving skills - Demonstrates a strong ability to identify, analyze and solve problems.
Translates problems into practical solutions.
Client service skills - Consistently ensures the team provides the client with attentive, courteous and
informative service. Gains and shows personal satisfaction from delivering great service.
Intellectual ability - Accurately and consistently follows instructions delivered in an oral, written or
diagram format. Can provide directions.
Mathematical ability - Ability to add, subtract, multiply and divide, and to compute rate, ratio and
percent; ability to convert units of measurement.
Computer skills - Comfortably and co
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