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Company: Banfield Pet Hospital
Location: Saint Petersburg, FL
Career Level: Entry Level
Industries: Healthcare, Pharmaceutical, Biotech

Description

Pet Care Assistant

The Pet Care Assistant works with the veterinary medical team to provide and prepare for the best medical care of pets, and to ensure this is provided in a happy, welcoming, friendly and efficient manner, influencing clients to return and refer their friends and families. Assistants are responsible for daily maintenance and cleaning of exam rooms and kennels while also assisting the medical care staff with treatment of patients. This position is perfect for someone looking to get their foot in the door to the beautiful field of veterinary medicine.

Essential Responsibilities and Tasks

  • Prepare the treatment room for examination of pets and all necessary medical item and supplies (e.g. vaccinations, fecal loops, slides, etc.) for the veterinarian and/or veterinary technician. Set up fecal tests, smears, and skin scrapings as allowed by state rules and regulations.
  • Maintain the flow of the Cycle of Service in accordance to position. Provide Client Education regarding preventive care, Optimum Wellness Plans, and basic status of hospitalized pets. Serve as support to the Client Services Coordinator staff on an as-needed basis.
  • Hold or restrain pets during examination, treatment, or inoculation.
  • Prepare routine in-house laboratory tests (e.g. canine heartworm, feline leukemia, FIV, and canine parvovirus) as allowed by state rules and regulations.
  • Monitor the comfort of hospitalized patients. Ensure the comfort of hospitalized patients by "walking", exercising, feeding, and cleaning cages and pet (when approved by the veterinarian or veterinary technician).
  • Bathe and dip pets when necessary to treat dermatological conditions (when advised by veterinarian or veterinary technician.
  • Clean the surgical suite and instruments.
  • Ensure cleanliness of the hospital including but not limited to housekeeping such as laundry, dishes, mopping, cage cleaning, trash collection and removal and instrument cleaning as outlined by hospital protocols
  • Other job duties as assigned.

Qualifications

  • Educational background—High school diploma or equivalent.
  • Professional demeanor and good communication skills with the ability to work well with others in a fast-paced
  • environment.
  • Excellent customer service skills!
  • Demonstrates strong organizational skills (record keeping, time management, follow up, etc.).
  • Strong verbal and written communication skills; interpersonal skills.
  • Relationship management-- ability to be persuasive and provide leadership to subordinates.
  • Ability to create and foster a collaborative team environment.
  • THIS DOCUMENT DOES NOT CREATE AN EXPRESSED OR IMPLIED CONTRACT OF EMPLOYMENT OR ALTER YOUR AT WILL EMPLOYMENT.
  • Excellent attention to detail and sense of urgency, ability to prioritize with an emphasis on quality and accuracy of work.
  • Strong analytical, problem solving and reasoning ability.
  • Ability to take direction, follow instructions accurately and accept constructive criticism.

Our team is looking for another set of hands to help! We are a close-knit team who works well together and likes to have fun while we do it. We are passionate about patient care and veterinary medicine and have so many opportunities for teaching and learning!


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