The Assistant Manager is the direct leader of all front line associates in the department that are direct reports.
The Assistant Manager is responsible for employee time keeping and payroll matters as they pertain to direct reports.
In this position, the Assistant Manager must exemplify company core values and foster a positive culture of growth and development for all employees. The ability to work with a diversified workforce and maintain constant open communication on all policies and procedures is essential.
Duties include but are not limited to:
Validate and confirm employee time record responsibility
Work with HR and department management for employee coaching and discipline of policy and procedure violations
Work with management to evaluate and write employee reviews
Coordinate with HR to set up interviews of new associates
Conduct daily standup meetings to keep the staff informed of current events and provide updates on department and company initiatives
Meet customer commitments by focusing on quality and accuracy – minimizing damage of product
Monitor work flow to ensure all tasks are being completed in time
Communicate with management any impacts to the business that will affect team results.
Drive a culture of safety by:
Following all safety policies; lead by example
Ensuring the team is maintaining the housekeeping standards
Participate in daily standups to discuss the safety tip of the day
Participate in safety committee by:
Assigning a safety committee representative
Providing a platform for safety committee feedback to be shared with the team
Being committed to support the business as needed through being able to work flexible hours, including holidays and weekends, as well as perform additional duties as assigned
Understands the physical details of all duties being performed within the department and can support with their own labor when needed:
To stay in touch with the details of the job
To support the goals of completing the work
Boost moral by working hand and hand with front line associates
Knowledge, Skills and Abilities
Multi-tasking in a fast paced warehouse environment
Focused on executing the tasks assigned by management
Effective communication skills including written, verbal and listening
Required to stand and walk 80% of the time in order to oversee the business
Experience in using a warehouse management system (WMS) – preferably SAP, as well as Microsoft Outlook, Word and Excel
Minimum 1 year of Lead experience
Minimum 3 years' experience in a warehouse environment
High School diploma or equivalent
Effective computer skills
Bob's Discount Furniture is proud to be an Equal Opportunity Employer and is committed to reasonably accommodating qualified persons with disabilities to enable them to perform the essential duties of their position.
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