Commercial Sales Account Managers play a vital role in ensuring the Bob's Sales Focused Culture and resulting Customer Experience is extended to all “business to business” guests at a level that ensures business success and expanding of the Bob's Brand. The Commercial Sales Representative ensures that all transactions in the segment of our business are performed at a level that exceeds expectations and in a manner that is consistent with the Company's core values and vision.
The primary function of the Commercial Sales Account Manager is to meet and exceed all sales and profit goals by generating new accounts, effectively leveraging existing accounts while professionally representing Bob's Discount Furniture. Coordinate all aspects of the sales transaction including accurate order writing, review of merchandise in-stock availability and ensuring successful delivery and set up. The position requires the ability to identify leads and close sales with large projects in the commercial environment. This position will be responsible for promoting all company products and services while ensuring a positive and successful Customer Experience.
The Commercial Sales Account Manager will possess demonstrated prospecting skills, be a self-starter, a strong closer and be able to build and maintain positive ongoing relationships to maximize sales for the company. A good understanding the home furnishings industry is a plus.
Meet or exceeds established targets and goals
Perform cold calls to prospective clients, via phone, email, or any general communication method
Maintain the customer relationship and service the customer's needs throughout the entire transaction process
Conduct presentations on company products and services, features, and benefit
Interface with the Director of Business for Business, and maintain weekly call reports and customer log
Travel throughout assigned territory to call on regular and prospective customers
Utilize a customer contact log that helps ensure regular and ongoing contact with all B4B customers
Responsible for accuracy and legibility of all sales and reporting documents
Reports on market opportunities in terms of products and services being requested but not available in our current assortment
Attend and participate in sales meetings, product seminars, and trade shows
Knowledge and understanding of the Home Furnishings industry a plus
Sales experience in the areas of furniture, white goods, consumer electronics, and/or construction materials knowledge is preferred
Ability to maximize percent of time in front of customer
Administrative tasks during non-sales time
Ability to plan each sales call; conduct proper research regarding client targets
Ability to work productively in a team environment
Ability to maintain a professional approach at all times and adhere to company policies
Ability to demonstrate results on an on-going basis
Strong written, verbal, and interpersonal communication skills.
It is policy of Bob's Discount Furniture, Inc., to provide equal employment opportunity to all employees and applicants for employment. No person shall be discriminated against or harassed because of race, religion, color, sex, age, national origin, disability, pregnancy, citizenship, veteran or military status, or any other protected status in accordance with federal, state or local law.
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