CVS Health Specialty Pharmacy has an opportunity for a Product Safety Supervisor in Monroeville, PA. The Product Safety Supervisor supports a team of consultants who conduct detailed adverse drug event (ADE) reporting and reconciliation in a high volume, fast paced environment. In addition, the Supervisor interacts with individuals of varying levels within the company as well as specialty pharmaceutical manufacturers. The Supervisor participates and leads process improvements, team building activities, and drives employee engagement.
As the Product Safety Supervisor, you will play a direct role in interviewing and hiring new staff members, evaluating and reviewing employee performance, and coaching and motivating staff. You will also bring leadership skills which will enable you to direct and implement department projects.
The ideal candidate has knowledge of adverse drug event reporting and pharmacy operations experience. Excellent verbal and written communication skills, strong analytical skills, as well as organizational and interpersonal skills are necessary.
Additional responsibilities of the Product Safety Supervisor include:
-Managing the Product Safety Consultant's day to day responsibilities including creating weekly schedules, reviewing and approving Work Brain punches, and ensuring proper coverage for PTO
-Researching root cause for Corrective Action/Preventative Action requests, maintaining a log of late AE submissions, and trending opportunities for staff retraining
-Managing the day to day operations of the adverse drug event (ADE) application
-Directing workflow to ensure that all adverse drug events and product complaints are submitted timely and accurately according to contractual obligations
-Overseeing internal and external reconciliation of adverse drug event and product complaint (PC) submissions
-Working with internal partners to proactively identify opportunities to improve efficiencies with the ADE application
- Effectively provide team leadership, collaborate, and manage multiple priorities and projects
- Work with strict deadlines and meet deadlines on a daily basis
-2+ years of experience working in a pharmacy environment
-1+ years of supervisory or leadership experience in a related environment
-3+ years of experience utilizing Windows based applications
- Specialty pharmacy operations experience strongly preferred
- Supervisory or leadership experience in a Pharmacy or Medical Insurance Verification environment
- Knowledge of the copay arena and foundations
- Experience leading a team of 25 + members in a production environment
- Experience in a fast paced environment
High School Diploma or GED Equivalent
At CVS Health, we are joined in a common purpose: helping people on their path to better health. We are working to transform health care through innovations that make quality care more accessible, easier to use, less expensive and patient-focused. Working together and organizing around the individual, we are pioneering a new approach to total health that puts people at the heart.
We strive to promote and sustain a culture of diversity, inclusion and belonging every day. CVS Health is an equal opportunity and affirmative action employer. We do not discriminate in recruiting, hiring or promotion based on race, ethnicity, sex/gender, sexual orientation, gender identity or expression, age, disability or protected veteran status or on any other basis or characteristic prohibited by applicable federal, state, or local law. We proudly support and encourage people with military experience (active, veterans, reservists and National Guard) as well as military spouses to apply for CVS Health job opportunities.
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