FOX Job - 41098553 | CareerArc
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Company: FOX
Location: Coldwater, MI
Career Level: Associate
Industries: Automotive, Motor Vehicle, Dealers


What We Do

FOX Factory designs, engineers, manufactures and markets performance-defining products and systems for customers worldwide. Our premium brand, performance-defining products and systems are used primarily on bicycles, side-by-side vehicles, on-road vehicles with and without off-road capabilities, off-road vehicles and trucks, all-terrain vehicles, snowmobiles, specialty vehicles and applications, motorcycles, and commercial trucks. Some of our products are specifically designed for and marketed to a variety of leading cycling and powered vehicle original equipment manufacturers ("OEMs"), while others are distributed to consumers through a global dealer and distribution network. Fox Factory Holding Corp. is the holding company of FOX Factory, Inc. and is publicly traded (FOXF) on Nasdaq. 

Why you should join us

Not only do we provide competitive wages, you will also have access to great benefits and employee

discounts. But more importantly, it's a fun environment where we truly enjoy working as a team and

bringing great products to our customers!

If this sounds like something you would love to do, and a place you want to be a part of, get in touch

with us by submitting your application. We look forward to hearing from you!

Position Summary:
Serves as the primary IT liaison providing functional support for the business including the Manufacturing and Supply Chain functions.  Works closely with stakeholders to accurately define and address both production support and project work in a multi-org environment while working to understand their needs, processes and rationale to recommend and implement solutions that enable the organization to achieve its goals.  This is a key role that works as a face of IT to the customer and the face of the customer to the Development teams and IT management.

Position Responsibilities:
Work independently with business team members across multiple facilities and business functions, Oracle Support and Technical development teams on assigned tasks and projects
Elicit, analyze, document, validate and communicate requirements for changes to business processes and information systems
Provide estimates on the impact and level of effort for requested changes
Develop functional specifications of system enhancements and bug fixes for implementation by the Technical Team
Query and analyze data in order to present information that can inform decision making processes and deliver optimal results
Review, analyze and propose changes to system configurations necessary to optimize business results
Create and maintain documentation necessary for implementations, production support and end-user training
Lead deployment, user acceptance testing, training sessions and go-live activities necessary to ensure successful implementations
Provide system and business support to the users and document resolutions in the Help Desk system
Proactively communicates project opportunities and risks to upper management
Specific Knowledge, Skills or Abilities Required:
Ability to influence business partners into making use of Oracle R12 out-of-the box capabilities and following industry standard business processes
Demonstrable knowledge/skills including designing business process flows and implementing best practices
Exposure to Full Lifecycle Implementation of Oracle Applications
Proficient in MS Office Suite and Visio

Customer Mindset: Exceptional customer experience is primary focus while performing job duties. Quality is a top priority.
Adaptability & Innovation: Proactively and willingly adapts to changing business needs and conditions and presents creative and fresh ideas on how to solve problems, gain efficiencies and improve quality.
Relationship Building: Builds constructive working relationships characterized by a high level of inclusion, cooperation and mutual respect. 
Accountability: Takes personal responsibility for the quality and timeliness of work and strives to exceed requirements.
Decision Making and Judgment: Makes timely, informed decisions that take into account the facts, goals, constraints and risks.
Talent Development (Self and Others): Displays an ongoing commitment to learning and self-improvement; making an effort to acquire new knowledge or skills associated with job responsibilities. Willingness to work with others and coach/teach in effort to develop and support other employees' development.

Position Qualifications:
Bachelor's degree
8+ years' experience in using Oracle EBS in a manufacturing environment
Experience with ASCP and Demantra preferred 
Previous involvement in a major new implementation rollout

Work Environment and Physical Requirements:
Office Environment
Vision abilities to work for extended periods on the computer

Disclaimer:  This list does not represent all physical demands.  Descriptions are representative of those that must be met by employee to successfully perform the essential functions of the job.  Reasonable accommodation may be provided to enable individuals with disabilities to perform the jobs' essential functions.

FOX provides equal employment opportunities for all employees and applicants for employment without regard to race, color, ancestry, national origin, gender, gender identity, sexual orientation, marital status, religion, age, physical disability (including HIV and AIDS), mental disability, results of genetic testing, or service in the military, or any other characteristic protected by the laws or regulations of any jurisdiction in which we operate.  We base all employment decisions –including recruitment, selection, training, compensation, benefits, discipline, promotions, transfers, layoffs, terminations and social/recreational programs –on merit and the principles of equal employment opportunity.

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