Mastercard Job - 41710479 | CareerArc
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Company: Mastercard
Location: São Paulo, SP, Brazil
Career Level: Associate
Industries: Banking, Insurance, Financial Services


Our Purpose

We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. We cultivate a culture of inclusion for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team – one that makes better decisions, drives innovation and delivers better business results. 

Job Title

AML Analyst, Franchise ManagementThe role of the AML Analyst, Franchise Management is to be the key contact for Brazil on the AML framework for Mastercard local portfolio Licenses.

This role will support the local IMK business located the first line of defense, as well as to the global/regional AML teams.

The AML Analyst will develop relationships with key internal business partners as well as external customers to identify and measure potential AML risks to Mastercard and work together to find mutually agreeable solutions to mitigate such risk.

Will serve as the single point of contact for matters concerning Brazil Portfolio while reporting progress or escalating incidents of non-compliance to the Regional AML Advisory, reporting to the Director, Franchise Management Leader, based in Brazil.

The successful candidate will also lead Customer onboarding and monitoring of customers located in Brazil. This role requires attention to details, understanding of compliance principles and understanding of local requirements/Mastercard Rules.

Job Responsibilities Include:
- Onboarding Management.
- Lead new applicant's onboarding in Brazil and data input/quality into internal tools.
- Manage first level of defense oversight over Brazil licensed customer portfolio.
- Manage Issue spotting for AML, Sanctions and Export Controls. Escalating matter of importance.
- Support & perform new customer identification/verification and participate in the ongoing review of existing customers to ensure adherence to AML/Sanctions requirements.
- Support Regional AML Advisory in periodic customer updates and alert clearing.
- Manage applicant/customer interactions, education requests, and documents required for onboarding.
- Manage applicant/customer adherence to enhanced controls in Brazil and drive closure of open items.
- Support regional AML Advisory in level one alert adjudication process and escalate matters and issues to regional AML Advisory.
- Manage metrics, reporting and tracking of all customers in Brazil.
- Manage third-party processors/bank sponsors in Brazil to fast track the onboarding process.
- Complement with the Business Team in monitoring the AML control activities.
- Manage Risk Control Tracker with stakeholders and SME updates.
- Manage new product and services requests and corresponding risk evaluations .
- Manage Customer inquiries and ongoing education for Rules and Standards.
- Coordinate and own updates for periodic SME and leadership meetings.
- Manage stakeholder and customer feedback.
- Update key stakeholder of upcoming customer engagements, such as, review dates and annual customer due diligence refresh.

- Bachelor's degree required/or the equivalent experience in operations, risk management, law enforcement, and/or compliance experience.
- Compliance and/or risk management experience in the financial services industry preferred; AML knowledge is required.
- Superior written and verbal communication skills.
- Practical problem solver with demonstrated ability to partner effectively with others in handling issues.
- Motivated self-starter with an appetite to learn and grow in a regulatory compliance function.
- Ability to follow and execute procedures with limited supervision, to work in a fast paced and dynamic environment, to handle multiple tasks, and consistently meet established deadlines.
- Knowledge of banking/financial operations, transaction processing and/or payments-related industry experience is preferred.
- Prior experience in working knowledge with compliance and sanctions teams.
- Ability to make decisions and meet deadlines.
- Excellent written, oral, and presentation skills in English and knowledge of Spanish language is preferred.
- Well skilled in Microsoft Excel.
- ACAMS Certification preferred.

Due to COVID-19, most of our employees are working from home. We've implemented a virtual hiring process and continue to interview candidates by phone or video and are onboarding new hires remotely. We value the safety of each member of our community because we know we're all in this together.

Mastercard is an inclusive Equal Employment Opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law.​

If you require accommodations or assistance to complete the online application process, please contact and identify the type of accommodation or assistance you are requesting.  Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly.


Corporate Security Responsibility

Every person working for, or on behalf of, Mastercard is responsible for information security. All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and therefore, it is expected that the successful candidate for this position must:

• Abide by Mastercard's security policies and practices;
• Ensure the confidentiality and integrity of the information being accessed;
• Report any suspected information security violation or breach, and
• Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.

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