We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. We cultivate a culture of inclusion for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team – one that makes better decisions, drives innovation and delivers better business results.
Job TitleVice President, Technology Hub Lead - ArlingtonVice President, Tech Hub Lead, Arlington
Mastercard develops and delivers a suite of products and platforms which facilitate and enhance payments across a number of segments. Our development teams lead the development and delivery of highly available, multi-user products offered to Mastercard's customers, built with operational health and security engrained across all functions. These teams are global in nature and work out of Technology Hubs. The Technology Hub Lead is responsible for driving the strategy to optimize the work and skill within a specific Technology Hub as well as ensuring alignment across the global hubs.
The selected individual will have experience working with various stakeholders, including C-Level executives, a deep understanding of delivering customer facing platforms at scale, possess executive presence across influential stakeholders, and be a skilled leader to support the delivery of programs and services across cross functional teams. Must be able to influence outcomes and advance the agenda without direct line reporting.
About the Role:
The VP Technology Hub Lead will guide the development and implementation of Mastercard's Technology Hub Strategy, driving a top-down strategy of workflow and resource management in alignment with a bottoms-up development team approach. This role will:
Support governance, management, and communication of the strategy
Drive autonomous development processes within technology hubs
Ensure services and programs operate in alignment with Mastercard's global technology development strategy
Partner with Product and Engineering organizations to best enable their strategy at the tech hub level
Drive an engaged workforce with a focus on exemplifying the Mastercard Way
Demonstrate leadership and executive presence to create a winning and cohesive culture
Develop and deliver strategies to expand internal and external brand awareness, with a focus on technology and innovation
Implement change management initiatives with a view to engaging employees on the journey
Manage workstreams that support employee and community engagement including: university partnerships, diversity organizations, technology leadership discussions, innovation challenges, and hack-a-thons
Drive alignment and benefits for the Technology Hub Partner in collaboration with supporting organizations to such as HR, Talent Acquisition, Marketing & Communications, Learning & Development, Finance, Real Estate, etc.
Strong track record of building organizational capabilities focused on technical and professional skills, as well as organizational culture and employee engagement
Executive presence and ability to build rapport and trust with senior leaders within Mastercard, and with our customers and partners
Proven ability to build out workflows, and develop & delivery strategies to support agile product development teams
Successful background working with and/or managing within highly matrixed teams
Experience working with and/or managing multiple functional areas within technology, such as technical architecture, software development, systems testing, and production support
Strong background leading & inspiring large, multi-cultural and global teams to deliver on business objectives
Experience working with global companies, communicating and managing expectations and outcomes across a diverse set of stake holders
Proven ability to coach and mentor senior-level managers without direct level reporting
A conceptual thinker with the vision to address problems strategically
Strong team player with, decisive, results-driven energy level and initiative
Excellent interpersonal skills, with the ability to build rapport and credibility quickly across the organization
Due to COVID-19, most of our employees are working from home. We've implemented a virtual hiring process and continue to interview candidates by phone or video and are onboarding new hires remotely. We value the safety of each member of our community because we know we're all in this together.
Mastercard is an inclusive Equal Employment Opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law.
If you require accommodations or assistance to complete the online application process, please contact firstname.lastname@example.org and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly.
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