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Care Navigator (Call Agent)
Nirvana Healthcare Management Services - City of Orange, NJ
RESPONSIBILITIES Deliver proactive patient care coordination High volume scheduling of healthcare and in-house screening appointments. Conduct patient reminder calls and messages Consistently meet and attain required Key Performance Indicators (KPIs) Create agendas for the outbound calls to patients Provide a positive five-star customer expe...
Medical front desk representative
Nirvana Healthcare Management Services - City of Orange, NJ
RESPONSIBILITIES Greets patients, family members, and other visitors in a professional and welcoming manner Maintains efficient flow throughout the registration process Answers the telephone, directs calls appropriately, takes accurate messages, and promptly delivers messages to the appropriate individuals Updates the Patient Care Team via ...
CERTIFIED MEDICAL ASSISTANT
Nirvana Healthcare Management Services - City of Orange, NJ
RESPONSIBILITIES Greet patients in person or via telephone; answer basic questions Measure and record the patient's vital signs Report and update patient's medical history, reason for visit, and description of treatment Handle administrative responsibilities, such as faxes, appointments, and chart reviews Communicate with pharmacy t...
Medical Administrative Coordinator
Nirvana Healthcare Management Services - City of Orange, NJ
Job description Assisting with incoming and outbound calls Inpatient and Outpatient coordination Schedule management Maintaining patients' medical records Attending team huddles and/or meetings Liaises with clinicians, technicians, pharmacy team, and support staff - Provide administrative support to the office st...
Medical Triage
Nirvana Healthcare Management Services - City of Orange, NJ
Responsibilities: Patient Assessment: Conduct thorough assessments of patients' symptoms, medical history, and vital signs to accurately evaluate their condition. Triage Process: Utilize established protocols and guidelines to prioritize patients according to the urgency of their medical needs, ensuring that those with lif...
